Eric Pepper Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

• Managed supply chain functions for >20 NPI programs across first party and Azure portfolios from planning phase through stabilization• Facilitated supply chain aspects of highly compressed schedule for $1B cost-saving SKU; presented supply chain business case at phase-gate forum for leadership• Initiated SC NPI coverage of first party portfolio, obtaining stakeholder buy-in for continued SC NPI involvement• Drove CSCP program readiness and proactively managed Microsoft systems and processes to meet committed schedules despite rapidly changing forecasts and business environment• Led weekly CSCP v-team scrum to ensure cross-functional alignment of supply chain strategy• Integrated Azure DevOps and SQL queries into automated Excel tracker for consolidated view of program health

Ridley Park, Pennsylvania, United States

•Led reconciliation project to more accurately define, calculate, and automate metrics for BGS supplier management, resulting in an increase in metric accuracy, clarity, and accessibility • Extracted, analyzed, and presented data to executives on a weekly basis as part of a cross-functional team working to improve customer OTD • Consulted with subject matter experts to map out order release processes from all source systems; identified process improvement opportunities and presented to senior leadership • Developed new processes and metrics for buyer lead time updates to improve schedule health • Introduced reason code process for “inside lead time” order releases to identify key drivers for need date misses

Ridley Park, Pennsylvania, United States

● Utilized JDA ERP to plan for over 5000 parts across the Philadelphia and El Segundo sites ● Reduced primary KPI Late Planned Orders by 82% ● Developed report to demonstrate financial and production impact of scheduling errors ● Validated m-BOMs in SAP manufacturing execution system to identify downstream MRP errors ● Implemented min/max ordering process at El Segundo site ● Codified El Segundo exceptions to standard Boeing processes ● Maintained VBA tool for purchasing team to assist in purchase order closeout process ● Worked with data analytics team to develop a new quartile visualization tool in Tableau to improve analysis of late planned orders; presented tool to upper management ● Learned in-person job entirely remotely due to announcement of COVID-19 shutdowns on first day of work ● Achieved "exceeded expectations" rating on both performance reviews

State College, Pennsylvania Area

● Planned inventory purchasing based on customer demand utilizing InFlow inventory management system● Developed a more efficient warehouse layout that allows for faster picking and better record keeping● Worked with warehouse provider to procure forklift with better turning radius, allowing for more shelf space● Created inventory aging reports based off cycle counts and oversaw inventory audit during acquisition period● Implemented QR code instructions in packaging to eliminate costs of paper instructions● Developed an automated pick list to reduce shipment of incorrect orders● Strategically sourced supplier for new product category● Created order return management spreadsheet to track returned inventory and reasons for return● Sent RFQs to suppliers based on engineering drawings, funded purchase orders, and ensured supplier on-time delivery

Windsor Locks, Connecticut

● Managed suppliers across multiple value streams (FlightSense and NURS) from the U.S., Europe, and Asia● Enforced contract compliance and suggested LTA terms to contracts department● Created quality-recording tool to streamline data collection regarding turn-backs● Consolidated monthly performance metrics via Tableau to present to upper management● Verified quotes and funded purchase orders utilizing SAP● Planned a successful supplier conference in Charlotte, North Carolina● Led a Kaizen event to improve the process of share-drive data storage● Communicated with all of the department’s suppliers to ensure compliance with United Technologies’ supplier portal mandate, including hosting training sessions for the portal● Created standard work to establish a consistent business process

State College, Pennsylvania Area

● Managed day-to-day retail operations of the University Creamery● Identified and corrected payroll issues that affected everyone at the University Creamery● Implemented changes to increase efficiency of store area ● Trained new hires