Eric Pickard Email & Phone Number

Arlington, Va, Us

New York, New York, Us

New York, New York, Us

Software Developer for Network Engineering team

• Threat hunting for indicators of compromise using BRO and Palo Alto logs• Creating and tuning automated alerts using Humio• Creating incidents based off automated alerts and threat hunting, contacting system owners, and following incidents through to remediation• Monitoring reported phishing emails, identifying phishing campaigns and trends, and helping coordinate campus-wide response to large campaigns• Reporting status of engineering projects to customers and executives• Developing incident and vulnerability statistics (Incidents over Time per Incident Category, Incident Aging Report, Account Compromise over Time, Time to Remediation) using Tableau• Writing ETL scripts in Python to extract data from various sources into a MySQL database for Tableau reporting

New York, New York, Us

· Worked on the Reliability Engineering – Network Execution team to automate the creation and documentation of router config files used to create networking connections with external clients· Reduced work load for the Network Execution team by 800 hours per year as well as reducing configuration errors in production environments by 50%· Developed a full-stack project including a React web page and Flask API endpoints with Python

New York, New York, Us

· Developed incident management system to search and visualize events from multiple data sources· Reduced work load of Infrastructure Team by 20 hours per week· Utilized Java Spring and AngularJS to develop a responsive, dynamic, professional web page

Provo, Utah, Us

• Currently involved in managing the completion of a two-year project.• Oversee four software products currently in use at Brigham Young University.• Designed and implemented UI/UX tests for new software to be used by 20,000+ students with Morae software.• Analyze product performance and organize, plan, and prioritize enhancement opportunities.• Preform audit corrections to secure Brigham Young University’s payment card environment. • Constantly adapt and change project plan to ensure completion on time and on budget.

• Gather requirements from clients for web development projects and delegate tasks between web developers• Created webpage forms using HTML, CSS, and JavaScript to feed into customer’s CRM and launched a SEO campaign resulting in the collection of new potential customers

• Parked cars that came in for service.• Greeted customers warmly and introduced service options.• Returned cars after service• Learned how to work in a fast-paced environment, prioritize tasks, and be self-motivated.

Master'S Degree, Management Information Systems

Bachelor'S Degree, Management Information Systems, General