Eric Pinsonneault Email and Phone Number

• Controlled Hours by Sales, and Coached all employees;• Schedules employees; • Trained all new staff; • Interviewed Seasonal Employees;• Used Computer input, DOS system;

• Customer service representative for a Call Centre;• Travelled to the Philippines for 3 months;

• Set up the office from the grass roots including space, furniture, office layout and processes and equipment;• Human Resource Manager doing Recruiting, Policies and Procedure manual, Forms, and Processes;• Worked with a custom program for the company: One on One by Mindscope;• Payroll with Simply Accounting, Enrolment, Staff Vacation, Leave of Absences, A/P, A/R, Expenses, Purchases, Inventory Controls;• Developed and Trained all in-house staff on custom Human Resource Information System, Health and Safety;• Followed Provincial and Federal Standards and Regulations;• Fill job orders from clients during office hours and outside of the work environment;• Created Job Description, Offers, Pay Scales, Training Programs;

• Recruited Future Employees and Clients;• Orientation for all new employees, controlled testing;• Created Jobs Description, including pay, benefits; • Marketing, Advertisement through many sources;• Worked with a custom program for the company: One on One by Mindscope;• Followed Provincial and Federal Regulations;