Field Support Engineer Iv
CurrentInstall, configure, calibrate, and repair pharmacy automation systems. Train customers on the safe and proper operation of various forms of automation and software pertaining to our products.Maintain and perform thorough preventative maintenance processes, paying close attention to any details that could signify future component failure and upon verification of cause of failure forwarded details to proper department or field service managerInvestigate and repair issues with defective or… Show more Install, configure, calibrate, and repair pharmacy automation systems. Train customers on the safe and proper operation of various forms of automation and software pertaining to our products.Maintain and perform thorough preventative maintenance processes, paying close attention to any details that could signify future component failure and upon verification of cause of failure forwarded details to proper department or field service managerInvestigate and repair issues with defective or worn components, while also performing failure analysis emphasizing on future failure preventionStudy various machine related components such as: Robotic communications, emitters/detectors, DC/AC circuits, information/data/diagnostics circuits, Pneumatic systems, vacuum systems, conveyor systems, PCs, and touch screen display monitorsInterpret electrical, design, and pneumatic diagrams to isolate pinpoint failures and to verify correct component replacementAssist coworkers with any knowledge obtained during day to day activities that could impacting any other sites in the districtCover several districts/cities during weekends while maintaining strict guidelines for time on site after call was received. Show less