Eric Potvin work email
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Eric Potvin personal email
I require challenges. Although my instincts are to standardize my routine in order to efficiently attain results. (Enough key words in that sentence?) There needs to be a certain forward motion to the journey. Being very satisfied with my career path, I will not say it came about as the straight line path I had envisioned. Challenges and setbacks have been lived and learned, and still many more to live for. My present role entails helping our partner hospitality properties (B2B) to use our technology offerings. Implementation and training on POS, PMS and Banquet Event software. Always in keeping with best practices for the accomplishment of their hospitality activities. We are the glue! I will go from the technical install and configuration, to train the end user, to consult management on operational processes. All that without batting an eye.Personality traits: (Do I need to mention these are more than likely positive.)-blessed with a good dose of common sense and analytical skills-poised, confident, and clear-thinking when under stress-strong sense of duty and obligationReference Keywords: PMS / Property Management Software, POS / Point of Sale Software, Banquet and Event Management Software
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Supervisor, Restaurant SystemsGroupe St-Hubert Dec 2023 - Jun 2024Boisbriand, Quebec, Canada -
Technical AnalystLoc Software Oct 2021 - Dec 2023Laval, Quebec, CanadaThe main role as a Technical Analyst is to assist and train our customers and business partners in the use of our software, to ensure its proper functioning and to perform second level support activities. Work in close collaboration with the professional services team (integrators and project managers). Take an active part in the quality control activities and documentation of our software. -
Training And Implementation SpecialistIqware Inc. Jan 2018 - Oct 2021Laval, QcMy present role entails helping our partner hospitality properties (B2B) of North America (US, Canada and the Carribean) to use our technology offerings, in keeping with best practices for the accomplishment of their hospitality activities. · Install, configure and train users on our PMS, POS, Event (Banquet) and Revenue Management software solutions, remotely and on-site.· Assessment of business processes and needs.· Consult management on operational processes.· Detail Reporting on any Feature Requests or Development required by the client.· Creation of general documentation and/or specific to the customer configuration.· Continuous support after installation for client and our internal Support Staff. -
Controller F&BBest Western Hôtel St-Jérôme / Gare 422 Resto&Bar Jun 2015 - Jan 2018St-Jérôme, Qc· Implementation and conception of control and accounting procedures· Control of the food/beverage inventories · Support of the computer systems and operations software training (POS and PMS)
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Front-Desk SupervisorBest Western Hôtel St-Jérôme Apr 2013 - Jun 2015St-Jérôme, Québec
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Senior Front Desk ClerkHôtel Le Chantecler Sep 2010 - Apr 2013Ste-Adèle, QcUnder the authority of the Assistant director Front Desk. I support the front desk team. Contribute to the continuous training of the staff. Manage the guest requests/complaints. See to the coordination between the different hotel departments.
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Night Auditor & Front Desk ClerkHôtel Lord Berri 2009 - 2010Montréal, Qc· Verify the daily accounting operations· Welcome and Manage guest requests
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Controller FinanceHôtel Four Points By Sheraton Montréal Centre Ville 2007 - 2008Montréal, Qc
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Controller F&B And It ManagerHôtel De La Montagne/Thursday'S Bar 1999 - 2007Montréal, QcUnder the Controller Finance, I was responsible for the controls of the food and beverage inventories, and the reports for the monthly results. I prepared the annual revenue and costs budgets. I built the IT network and was responsible for the migration and replacement of our computer systems, from restaurant POS, beverage control system, hotel PMS and accounting software. · Implementation and management of computer systems. (including continuous training and configuration)· Study of software and needs assessment.· Decision-making for software choices.· Point of contact with software providers.· First line support, I authorize requests to be made with the supplier.
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Revenue Auditor, Night Auditor And Fd ClerkHôtel Cantlie Suites 1997 - 1999Montréal, Qc· Draft revenue reports· Verify the daily accounting operations· Welcome and Manage guest requests
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Bar Manager, BarmanBase Des Forces Canadiennes, Longue Pointe Et St-Hubert 1989 - 1994Montréal, QcStock inventories, employee schedules, bar service.
Eric Potvin Skills
Eric Potvin Education Details
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Institut De Tourisme Et D'Hôtellerie Du QuébecGraduate -
Champlain Regional CollegeGraduate
Frequently Asked Questions about Eric Potvin
What is Eric Potvin's role at the current company?
Eric Potvin's current role is *.
What is Eric Potvin's email address?
Eric Potvin's email address is er****@****web.com
What schools did Eric Potvin attend?
Eric Potvin attended Institut De Tourisme Et D'hôtellerie Du Québec, Champlain Regional College.
What are some of Eric Potvin's interests?
Eric Potvin has interest in Computers, Web Design And Development, Marketing Et Communications, Marketing And Communications, Design Et Développement Web, Rooms Division Management, Food And Beverage Management And Control, Informatique, Gestion Hébergement, Industrie Hôtelière.
What skills is Eric Potvin known for?
Eric Potvin has skills like Web Development, Web Services, Inventory Control, Project Control, Training, Bilingual English French, Learning Quickly, F&b Operations, Hospitality Management, Hospitality Industry, Rooms Division, Standardization.
Not the Eric Potvin you were looking for?
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2lapointerosenstein.com, lrmm.com
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4sympatico.ca, gouv.qc.ca, chudequebec.ca, rsvs.ulaval.ca
1 (418) 6XXXXXXX
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2simons.ca, simons.ca
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