Provide virtual therapeutic counselling to individuals living with neurodivergence, and involving family members to the extent of the individuals wishes. Conduct bio-psycho-social intakes and support with individualized, holistic, realistic and attainable goals. Discuss stressors impacting mental health wellness and provide emotional regulation and coping strategies rooted in evidence-based practices. Trauma-informed support is offered to individuals and is person-centred and anti-oppressive.

• Conduct clinical assessments such as OCAN, LOCUS, Columbia Suicide Risk Screener, Client Environmental Safety Risk, Housing Prioritization Matrix, and develop individualized crisis plans• Provide ongoing case management to individuals experiencing persistent mental health struggles engaging in housing stability as necessary, facilitate case conferences, and support with crisis prevention and intervention • Participate in mental health consult referrals through Home and Community Care completing necessary assessments and referrals linking clients to services genially for the first time and completing reports• Created a 6-week Anger Management Program and facilitated it virtually and in-person • Currently sit on an internal 2SLGBTQ+ EDI Sub-Committee, and the external Dufferin Drug Strategy Table• Oversee a placement student assisting with learning goals, evaluations, and checking in on their experience• Assist with services and supportive housing intakes, and liaised with landlords to aid in securing units• Sat on a Landlord Collaboration Committee, participated in weekly multi-agency Dufferin Crisis Huddles, previously sat on the Dufferin Coordinated Access Table (CAT) supporting local unhoused individuals

• Supported two young adult males in an apartment setting acting as a liaison • Provided life skills assistance such as cooking, cleaning, grocery shopping, and washing laundry• Ensured all medication was taken at the designated times requested by individuals family Doctor• Provided ongoing case management, assist with goal setting and teach individuals how to obtain them• Taught emotional regulation/anger management• Researched and worked to integrate alternative housing strategies within the agency including transitional supports and housing crisis networking

• Supported individuals experiencing homelessness to secure permanent, affordable housing• Provided ongoing case management linking to community services and developing ongoing stabilizing goals• Engaged in crisis management, rapid housing and securing shelter for individuals on an emergent basis • Supported clients in navigating barriers that interfere with obtaining and maintaining permanent housing• Addressed concerns such as complex mental health, addiction, trauma, hoarding, relationship breakdown, justice system involvement, financial, and food insecurity• Provided community-based support that was low-barrier access for vulnerable populations• Navigated concerns regarding landlord-tenant relations advocating on the client’s behalf• Utilized eco-systems theory while collaborating with family health team medical professionals to provide clients with quick wrap-around support

• Complete Housing Needs Assessments meeting with service users in office and conducting home visits• Make referrals to community resources focusing on housing stability and mental health wellness• Provide Anger Management (Emotional Regulation) support to service users• Ensure progress notes are up to date and entered into CRMS within an appropriate time frame• Complete travel expense logs, item purchase expense logs, Month End submissions, and program stats• Sit on an internal Landlord Engagement and Collaboration Committee• Support other service providers sitting at on the Dufferin Coordinated Access Table (CAT)

• Provided case management for youth assisting in SMART goal setting, employment and housing search• Assist with making referrals, appointments, and advocating for the implementation of client care plans while providing transportation to community agencies and providing support at appointments when necessary• Complete all case notes and supporting documents entering into the HIFIS database keeping track of monthly stats and entering goods and services• Acted as Shelter Director during management changeover overseeing operations and hiring staff/students• Sat on multiple community committees including, Coordinated Access Table (CAT), Dufferin Community Advisory Board (CAB), VTRA Committee, Situation Table, Domestic Assault Review Team (D.A.R.T), and Overdose awareness Committee / Youth Sub-Committee • Offered in-home visits for past shelter residents on the Dufferin By-Name-List as a Community Housing Stabilization Case Worker to prevent housing loss and chronic homelessness• Completed training modules on the Columbia-Suicide Severity Rating Scale (C-SSRS)• Ensured immediate safety concerns of the youth were met, provided them with meals, showers, laundry services, clothing, storage, and implemented safety plans as needed• Create and update Medical Emergency Information Face Sheets for each resident • Performed On-Call duties addressing any concerns that arise while debriefing with staff• Complete all youth intake packages, discharges, documentation for stats and HIFIS database documentation• Assist youth with résumé critique, research local appropriate job postings, housing search, and applications• Fully trained new staff and college placement students providing professional feedback and evaluations • Support residents experiencing mental health crisis, substance use struggles, concurrent disorders, dual diagnosis, socioeconomic stressors, and trauma symptoms

• Implement curriculum as assigned, discussing ethics and standards of professional practice ensuring students understand the practice is governed by the Ontario College of Social Workers and Social Service Workers • Review course readings and create discussion questions for students to reflect on• Assist students in developing placement learning contracts and critically reflecting on anti-oppressive practice• Responsible for creating a safe supportive space for students to share their placement experiences and concerns during one-hour-long weekly ‘circle time’ sessions • Responsible for marking, providing feedback on assignments, and entering grades into Blackboard• Schedule field placement visits and meet with students and placement supervisors inquiring about progress• Answer emails and inquiries promptly while ensuring the program supervisor was updated as necessary