• Manage information technology and computer systems• Plan, organise, control and evaluate IT and electronic data operations•Design, develop, implement and coordinate systems, policies and procedures•Ensure security of data, network access and backup systems•Act in alignment with user needs and system functionality to contribute to organizational policy •Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance•Identify problematic areas and implement strategic solutions in time•Audit systems and assess their outcomes•Preserve assets, information security and control structures•Handle annual budget and ensure cost effectiveness

• Architecture, design, implementation and management of all aspects of a VMWARE/HyperV environment• Architecture, design, implementation, and management of Windows based applications, including• Active directory infrastructure• Server infrastructure • SQL Server database services.• Architecture, design, implementation and management of all aspects of the LAN/WAN Telephony environment• Establishes and recommends policies on system use and services;• Provided both technical and team leading roles on projects with a high level of complexity;• Evaluates, tests and/or recommends infrastructure purchases; has strong influence on purchasing process;• Produce comprehensive design and maintenance documentation and training where required;• Initiates new responsibilities and helps to plan for the future of the Windows, and virtual enterprise IT infrastructure;• Produce adequate design and maintenance documentation and training where required;• Train and mentor team staff• I have a solid understanding of the architecture, design, implementation and management of all aspects of VMware Virtual Infrastructure technology.• Strong interpersonal and communication skills; capable of writing purchase justifications, training users in complex topics, making presentations to an internal audience, and interacting positively with end users and management;• System failure analysis and recovery; ensuring the consistency and integrity of file systems;• Independent problem-solving, self-direction;• Ability to liaise with numerous departments. members and functional roles;• Technical support and general troubleshooting;• Ability to write scripts in administrative languages • Monitor performance and troubleshoot alerts from commercial, and locally developed monitoring tools;• Lead hardware and software migration and upgrade efforts of varying size and complexity

Manage Technical staff, facilitating and coordinating effective strategic planningParticipate in drawing up service contractsSound experience in Server support, SAN support, LAN/WAN, telecommunications, PC support, VMware, SQL, Qlickview and Cognos.Allocating staff to perform the tasks and implement projectsAnticipating additional skills required and maintaining and improving performanceHandle and solve all support related issues, making use of all resources at his disposalDevelop and raise the level of competency for the support functionEnsure the ability to efficiently resolve I.T issues: training needs analysis, training direct reports Participate in drawing up budgets and monitor it CAPEX/OPEXDefine and implement the actions required to guarantee the security Be able to work with regional support teams and work on global roll out projectsLiaise with external service provider to maintain network availabilityMeasure and improve customer satisfactionMaintain the level of administration of hardware and softwareEnsure the effective implementation of global and local projects pertaining to functionResponsible for preparing monthly reportsResponsible for network and server infrastructure management within KPI levelsOrganize, validate and implement development to all activities within the area, while Plan the workload, share it and monitor compliance with commitmentsParticipate in the definition of Operating processes and ensure its implementation and applicationCarry out the definition of the sub-processesEnsure the effectiveness of management of incidents and changes within the areaManage corrective and preventative maintenance of components within the areaAnticipate skills requirements for maintenance and improvement of quality Evaluate his colleagues’ skills levels and support them in their developmentEnsure the teams has all the resources required Advice manager of critical systems issues and resolve these issues

Infrastructure Solutions Architect/Designer

• Drive the sale of the Cipherwave Self Service Product Portfolio to Cipherwave Accounts, Clients, New Business Department/deals to meet the growth plans for Self Service, as per the Business Plan. • Working with account management team selling Self Service solutions to Cipherwave clients so as to Use a portfolio of Self Service products to deliver fit for purpose solutions to clients decrease costs and to generate revenue • Working with the Senior Technical Team and being backup for Senior Systems Engineer. • Move accounts to "place orders" for Self Service through the Authority to Proceed process. • Drive the Due Diligence life cycle of new sales work, to ensure a robust sales package ishanded into delivery areas.• Write and deliver online and face to face presentations and demonstrations to clients.• Prepare and deliver documentation detailing breakdown of cost and ROI.• Build and maintain relationships with internal and external customers.• Work with internal and external customers, on a strategic basis, to ensure provided solutions meet both their financial and operational requirements

Custom AV Design has the knowledge, track record, experience and right partners to make this happen. We offer complete OEM home/office concepts, including (plug and play) packages for managing and controlling energy, environment and comfort improvements in every home/office.The challenge is to integrate all the infrastructural provisions in our homes/office, make "Connected" devices smart and when necessary, remotely manageable and controllable.Together with our partners, Custom AV Design takes the next step when it comes to completehome/office management. We work together to ensure availability and ease of use for everyone. Systems to complete home and office network groups and sub systems which intelligently controlSecurity and Climate.We are a CEDIA Worker certified Company.

Responsibilities:Design, develop, test and implement more complex ESM solutions and systems components, software tools, and utilities with full competency.Identify and register opportunities for internal designed applications Close interaction with other professionals in the field to do knowledge transferDirect contact with senior sector stakeholders and Business to advise on Best fit solutions as per their requirementsProvide professional leadership and development to staff in all areas with professional expertise including leading and inspiring teams of fellow professionalsProvide expert advice on professional field of major project’s and ESM arenaInform stakeholders of matters arising from ‘professional/expert’ roles. Coordinate with Business to determine the requirements at the right priceReview systems under development and related documentationMake more complex modifications to existing software to fit specialized needs and configurations, and maintain program libraries and technical documentationMay coordinate activities of the project team and assist in monitoring project schedules and costsTechnical responsibility for product development life cycle and modelling of the product setEnsure the necessary level of technical assurance and integrity is achieved through coordination and validation of engineering activitiesDevelop/implement engineering specifications, standards, procedures and guides in line with international standards and practicesEnsure the required levels of Quality Assurance are achieved and maintained based on international and/or client standardsGuide the team in discipline on complex design issues, ensure design integrity and advise on technical issues associated with upgrades and implementationIdentify and review new technological developments/ practices which may provide more efficient and cost effective solutionsResponsible for the quality professional outcomes of major projects

Responsibilities:Installing BMC ADDM and BPAArchitecture Design Built numerous Virtual environments empowering the team to perform hassle free deploymentsAssisting to administer current ESM tools infrastructureEye of a Storm testing and designsCA E-health supportHP Open view installations and supportOpen source ESM toolset investigation and evaluationRemedy integrations IBM and HP SAN AdministrationApplication Support on Server InfrastructureVMWare ESX4 Server Administration Server Health Monitoring Baseline and Threshold adjustmentsIBM and HP SupportMicrosoft ISA managementMicrosoft SQL supportWindows Server 2003/2008 and Linux support and installationApplications SupportFTP Server AdministrationStill working very close with Business to define Capacity management

Availability management:Availability Plan per Customer revise and update on a quarterly basis, or on every major infrastructure/system changeAvailability (excluding planned downtime)Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours)Plan uptime - service hours - planned downtimeFacilitate ISMC operations meeting, ensuring Pro-active problems tickets gets logged ensuring a more stable environment with less unavailability and outages All Configuration Items (CIs) in the CMDB with required attributes and relationships are in place and up to dateAvailability tools are identified and purchased

Facilities AdministratorResponsibilities:Effectively control the Data Centres/ Computer Rooms to ensure 24 x 365 availability. (This includes all services into the Data Centre/Computer Room such as electricity, cooling, fire detection and prevention, physical security as well as tape storagePerform Capacity Management on all facilities (needs and trends assessed, suppliers identified, motivations developed, equipment installed and tested)Data Centres/ Computer Rooms failover devices such as generators and UPSs are working and available when needed and routine failover tests planned and executedDesign, plan, build and manage projects regarding any new Data Centre’s/ Computer Rooms required by AVI creating PIDs and being final sign off for project and ensuring budget is met, 10% variation (5% over budget and 5% under budget) is acceptable.Project managing any large facility/infrastructure changes required to be done on existing sites Strict Governance enforced regarding Supplier selections Access control to the Data Centres/Computer Rooms strictly Governed to reduce any outages caused by unauthorised changes and implementationsEffectively manage Data Centres’/Computer Rooms’ assets (via registration of equipment installed and decommissioned and liaising with involved parties such as finance for lease agreements and service charges)nfrastructure/facilities planning and/or requirements (power, network and racking)Perform maintenance on all Data Centres’/ Computer Rooms’ facilities including testing, servicing, proactive maintenance and Contract Management with suppliersIT Risk Management standards, processes and procedures implemented including developing/monitoring/testing of Disaster Recovery plans and failure analysis and affective solutions recommendedProvide recovery mechanisms for all systems and applications (e.g. back up procedures, storage options and DRP sites)Proactively provide assistance in defining future contingency planning and projects

Responsibilities:Manage and support the Information Technology business processAdminister SLA requirements in the Service Delivery Front Office(Desktop support) competencySupport AVI’s board of directors’ IT and mobile equipmentTechnical service support Assuming the role of Account Manager for assigned Sites this entails governing and managing other IT competencies Internal and/or External that is delivering a service/project for this specific account, ensuring proper service delivery is metProject manage any new network and building upgradesPerform server support and maintenance on key assigned sitesAct as Team Leader/ CoordinatorRecommendations regarding hardware enhancements and upgradesLiaise with CIO on Information Technology suggesting implementation of Good business practices

Responsibilities:• Install software to assist with the business administration and meet business requirements• Inception of more modern business practices within the Information Technology environment• Administer SLA requirements in the Service Delivery Front Office(Desktop support) competency• Support Consol’s users’ IT and mobile equipment• Assistant Team Leader• Administer network by replacing and configuring Cabling, Hubs, Routers and Switches• Maintain servers in Systems Administrator capacity• Repair and replace hardware on all IT equipment• Setup DNS servers, gateways, firewalls and minor routings