Eric Proctor Email & Phone Number

Raleigh, Nc, Us

Raleigh, Nc, Us

The Information Security Manager is responsible for the day-to-day operations of information security systems and team within the Credit Union, providing management, leadership and influencing strategic direction for the function and liaising closely with other managers.

Raleigh, Nc, Us

As a critical and senior member of the Information Security team, the Senior Cyber Security and Threat Intelligence Analyst works closely with the management, business units, enterprise applications, and infrastructure teams to ensure network availability, network/system security and data security for the credit union. The position will provide coverage, at times, for some systems administration duties. This position supports the Information Security practice within the credit union by providing 2nd and 3rd tier support related to security and identity-related incidents and requests. A primary function of this role is to process incoming work tickets, triaging, resolving and redirecting them as necessary.

Bangor, Maine, Us

Supporting and maintaining information security systems at Bangor Savings Bank. Responding to Information Security Inquiries regarding anomalous events and security incidents. Performing required system and application access reviews and participating in the ongoing development and maintenance of the security administration program.

Bangor, Maine, Us

Maintain a fault-tolerant network and telephone environment for 24x7 access - Maintain network and data systems to HIPAA security and privacy standards - Assist with security related aspects of network and data systems including: remote authentication, mobile device management, enterprise security information and event monitoring, data loss prevention - Maintains hardware availability monitoring - Assists with remote connectivity, firewall and VPN configuration - Assists with maintaining isolated networks for clinical equipment, user access and voice traffic - Documents design and changes to network architecture

South Portland, Maine, Us

Symantec endpoint 12.1 administration, Nessus 5.2 Vulnerability Scanner, Barracuda Web Application Firewall, Email and Spam Filter and Web Filter administration, Microsoft Exchange Server administration, AlertLogic IDS response/administration and troubleshooting, RSA Guardian administration, Keyscan7 administration for physical access. Cisco Routers, Switches & ASA administration.

South Portland, Maine, Us

Network (Data and VoIP) and systems administration. Physical and Virtual (VMWare) server 2003 and Server 2008 servers hosting a variety of services. Cisco Unified Communications (Call Manager, Unity, UCCX, Presence MeetingPlace, WFO). Cisco VoIP phones, Routers, Switches, & ASA administration. Citrix XenApp and XenDesktop troubleshooting. Microsoft Exchange, VMware vSphere, Symantec Backup Exec 2010 monitoring/tape rotation, system updates.

South Portland, Maine, Us

Providing phone, email and walk up computer support for Dead River Employees. Duties include, but not limited to, hardware and software setup and deployment, software troubleshooting, virus and spyware removal, network support, printer support in various environments (Windows Server 2003, Citrix, and CUPS), general server maintenance, Active Directory maintenance, off-hours support, on-site support, account management, hardware troubleshooting, component replacement, SQL reporting, SSRS Report Creation, SharePoint page updates, billing paperwork, inventory maintenance, ordering supplies/equipment, Microsoft Office products training and support, general software training and training manual creation, product research, smart phone setup, Numara Track-It use, basic web development, Cell phone account management.

Us

Supervise a team of 30 full time agents in providing technical support for restaurant reservation software. Duties: performance reviews, applicant interviews, quality auditing, new hire training, answering technical questions, direct client relations and communication, schedule creation, ergonomic evaluations. Group consists of English, Spanish and German queues, as well as a billing queue. Other duties: providing technical support to restaurants, wired and wireless network troubleshooting, remote administration of networks, hardware troubleshooting, providing customer service, handling escalated customer calls, some web development and utility development, as well as outbound billing collection calls, email support, account maintenance.

Masters Of Science, Information Security Engineering

Bachelor'S Degree, Political Science