• Software Architect for 40+ person organization ensuring technical alignment and excellence.• Responsible for hiring and performance reviews.• Designed and contributed to full stack projects - enabled accelerated development cycles across the organization.• Provided clarity while empowering teams to perform through defined processes, established milestones and timelines, and shared tooling and infrastructure.Key Accomplishments:• Standardized tools and development process enabled engineers to contribute to multiple projects simultaneously. Increased efficiency and knowledge sharing across organization.• Implemented a centralized design process, eliminated duplicate work, and championed code re-use across organization.• Mentored and enabled four engineers to take leadership roles within their projects.

• Managed 4-6 engineers to build a customer facing chatbot. Responsible for interfacing and coordinating efforts with our Care and Salesforce organizations.• Contributed to design and development for managing conversations, tracking metrics, and interfacing with customer care.• Realized a 20x reduction in care contact costs. Chat platform also enabled platform independence so the organization could easily try out new natural language products as they became available.

• Created a scalable train and inference system that enabled a fork of the Chromium browser to load web pages 10-30% faster over a satellite link.• Led a team to build an automated browsing cluster, improving customer experience and enabled accelerated development for our inference engine.• Scrum Master responsible for running team meetings and coordinating 25 engineers.Patent: Prouty, Eric. 2017. Hint Model Updating Using Automated Browsing Clusters. WIPO Patent WO/2017/069735 filed 10/20/2015 published 04/27/2017

• Software engineer developing automation and test tools for our flagship server-side network acceleration software.• Reduced average test runtime from 6 hours to 40 minutes.• Fully automated testing and eliminated need for manual processes. System remained in use for remaining 9 years of product lifetime.

During my time with Juniper I did tool design and development within the Systems Test group. I was responsible for building internal tools to help the team complete their tasks.Projects included: * Test simulator that could perform static analysis of Perl code to determine if all branches were covered and that only the necessary resources were reserved. * Improvements to the hardware resource scheduler to support more efficient usage of shared hardware. * Buildout of a new equipment rack including planning and wire diagrams.