Eric Putney Email & Phone Number

Columbus, Ohio Area

Dublin, OH

• Handle inbound calls for customers, commercial accounts, and insurance companies who require a quote for auto glass replacement or repairs.
• Responsible for quoting and scheduling of appointments for auto glass repairs and replacements.
• Meets and exceeds daily, weekly, and monthly metrics which include; number of inbound calls, number of opportunities created, number of opportunities won for the company, as well as retention rate.

Columbus, Ohio Area

• Responsible for creating a new inside sales team that would be tasked with generating 10 million dollars annually.
• Managed an inside sales team of up to 17 employees. Tasks range from outbound to inbound calls to generating new business for the Laboratory and Industrial divisions in the US and Canada.
• Responsible for training all employees on products and systems to ensure each employee was able to speak intelligently to our customers and log information into the CRM accordingly.
• Responsible for overseeing and maintaining the virtual laboratory that was used to demonstrate equipment to potential customers through an IP feed. These customers were typically customers that the field.
• Managed reports that were distributed to senior management on a weekly and monthly basis showing the team's metrics and key performance indicators.
• Worked closely with the sales managers in the field to coordinate our strategies to ensure that we were not duplicating efforts from the field.

Dublin, OH

• Pulled reports and created spreadsheets to determine which financial advisors where generating the most revenue.
• Outbound calls to financial advisors to set up meetings with Nationwide wholesalers in order to generate new business.
• Went over new products and benefits with wholesalers to keep Nationwide as their first offer to a potential client.

Columbus, Ohio Area

• Manage key chemical client accounts for the Charlotte, Tampa, and Atlanta Chemicals Group. Including: Sherwin Williams, ICI Glidden Paints, Akzo Nobel, Valspar, Coty, DFSP (Defense Accounts) and other significant.
• Inbound and Outbound calls to customers wanting to place orders and inquire on our products.
• Collaborate with purchasing, sales, plants, vendors, credit, accounting and other internal staff to expedite delivery of services to external customers.
• Investigate invoice discrepancies to determine appropriate resolution.
• Frequently visited our customers in the Southeast part of the United States to see their facilities and talk about where our products would fit into their standard operating procedures.
• Field customer inquiries including order processing and information requests.

Columbus, Ohio Area

• Responsible for hiring and scheduling set-up & delivery crew(s) and all independent contractors performing service on new and existing manufactured homes.
• Conducted interviews for new sales representatives as positions became available.
• Processed commissions and payroll for direct reports.
• Additional daily responsibilities included pulling credit bureaus, taking credit applications and following up with potential and existing buyers to ensure satisfaction.
• Maintained positive relationships with Columbus area finance companies, real estate agents and mortgage companies.
• Bought and sold foreclosed homes in conjunction with Greenlawn Homes, Inc.