Eric Quesnel Email & Phone Number

- Serves on a daily basis as ADM’s main representative with partners and suppliers who have a direct Impact on passenger processes. -Serves as Director, Co-ordination, for the Emergency Centre at Dorval (YUL) and Mirabel (YMX) while waiting for a superior to take over. -Serves as keeper of the operational processes and implements the mechanisms needed for.

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- Maintained and fostered a constructive and functional relationship with other Air Canada department.-Manage the day to day operations, develop Key Productive Indicators for the 60 Stations operating outside Canada and the USA. Representing the branch on the daily OPS review with the executive.-Liaise with various departments on the next schedule.

Saint Laurent In Montreal, Quebec, CA

- Provided leadership and strategic direction with respect to the day to day operations, quality with our 3rd party handlers and Safety Protocol.- Proactively identify issues that could influence the delivering of Customer Service that would affect the Quality of out service in the International Branch. - Created the Quality Protocol.- Created and managed.

Saint Laurent In Montreal, Quebec, CA

Provided Operational direction with respect to the Air Canada Montreal – Trudeau employe, by maintaining a safe operation, maintaining the schedule integrety and providing the best possible customer service, this by leading a team of managers and over 250 employees per shift.-Provide continuous guidance to the operating departments and senior.

Saint Laurent In Montreal, Quebec, CA

Worked in Various departments (Passenger Services, Baggage and Ramp)- Manage monitor and co-ordinate various activities and processes to achieve excellence in the area of safety, operational and customer service standards.- Contribute to operational safety by doing daily safety audits.- Assume local leaderships, engage employee and encourage employee to be.

Saint Laurent In Montreal, Quebec, CA

Responsible for passengers or ramp planning for the daily operations.- Assign crew or individual (Passengers service) to flights, maintaining a high productivity and making sure that we have the proper manpower to support the operations and give an excellent customer services- Follow the direction of the Mgr-STOC to support the operation.- Adjust the.