Eric Richardson Email & Phone Number

Denver, Colorado, United States

Arisant is a professional services consulting firm that helps companies solve strategic and tactical business and technology challenges using Oracle solutions.

Fort Collins, Colorado, United States

Manager of a DevOps team responsible for Factual Data Billing, Salesforce administration and development, Oracle E-Business Suite (EBS), Oracle Database development, and Integrations. Responsibilities included team management, technical system operations, project management, systems architecture and software development, business intelligence, quality assurance, vendor contracts, budgets, and audit and compliance support. • Project management, architectural design, and software development for financial integration between Oracle EBS and Dynamics Billing. Followed by a complete migration to parent company billing system.• Software development including Oracle Database SQL, PL/SQL, APEX, Salesforce Platform, Java, and Bash. Tools included: Toad for Oracle, MS Visual Studio, Visual Studio Code, Salesforce Developer Console, Salesforce Data Loader, Team Foundation Server, Azure DevOps, CVS, and ServiceNow.• Salesforce Administrator for Sales and Service Cloud.• Maintained Salesforce Sync CSharp application to sync order data (revenue) and customer data from Oracle EBS, contact data, incident data, and customer interactions to Salesforce.• Salesforce Classic to Salesforce Lightning UI migration.• Salesforce Active Directory integration.• Extensive formal and ad-hoc reporting.• Security hardening including network, application firewalling, real-time data masking/redaction, multi-factor authentication, and security patching.• Change Management leadership, review, and approvals.• Incident Management• Datacenter build-out for databases, storage, and applications tiers: system requirements and design, hardware purchases, layout and work with cross-functional teams for installation, networking and cabling, and deployment. Negotiated discount of 42% for savings of $289K.• Vendor contracts and renewals, license transfers, and purchases at substantial discounts. Negotiated 95% software discount during 2017 Oracle audit on required purchase, saving over $1.2M.

Loveland, Colorado, United States

Supervisor of Enterprise Services team responsible for sales CRM, billing and finance, and other custom internal applications. I lead multiple major projects and technology modernization initiatives. During this time I also served as a lead technical contributor. • Salesforce CRM: Lead requirements, design, negotiation, and implementation to stand up new customer relationship management solution in the cloud and integrate with on-premise ERP system.• Virtualization of EBS Applications on Oracle VM, greatly reducing hardware footprint while improving management.• Migration to Oracle Database Appliance platform improving performance, maintenance, automation, and cost.• Major business intelligence project: requirements gathering, vendor POC’s, evaluations and negotiations, hardware specs, quotes, and purchasing. TCO calculations by CapEx and OpEx. Negotiated discount of 86% with BI vendor for savings of over $2M.• Major Oracle Upgrades: EBS 11.5.10 Applications, Database 11g and 11gR2, Oracle Advanced Security• Period of intense activity acquiring franchises, large projects in the financial system.

Loveland, Colorado, United States

Lead of our Oracle Practice team maintaining, upgrading, and extending our Oracle Financials environment. As lead I contributed with direct technical contributions as a programmer, technical leadership, and project oversight. • Major Oracle Upgrades: EBS 11.5.9 CUS Applications, Database 10g.• Implemented custom workflow engine to dramatically improve EBS workflow processing performance for large orders (presented at Oracle Open World 2007).Oracle Advanced Collections implementation.• EBS Applications Tablespace Migration (TSM) / Consolidation• MiSource corporate acquisition

Loveland, Colorado, United States

• Programmer and owner of business critical security and software network loadbalancingapplication (Juniper), the primary gateway for all business connectivity.• Responsible for application load-balancing, authentication, and custom networkprotocol for services platform.• Designed and implemented cross-platform (Linux, MS Windows) developmentenvironment for Java and C++ based on CVS, Ant, JUnit, GNU make, GNU GCC, and othertechnologies.• Primary architect and implementer of Vendor Management System (VMS), a frameworkto support and simplify the development of new services. Features included XML andJDBC persistence layers. Implementation of Java SOAP clients and services based onApache XML-RPC and Tomcat. Implementation of C++ SOAP clients and services basedon EasySoap++. Extensive use of XML and related technologies.• Reverse engineered Colorado Department of Motor Vehicles database as vendor for CODMV records.• Oracle EBS implementation at Factual Data in 2004, solving multiple performance issues, performing data migrations, and developing integration points.

Fort Collins, Colorado, United States

In my two years with Hewlett-Packard I worked as a software engineer in the Manageability Solutions Lab on the Ignite-UX and Service Control Manager projects. As of the time I worked on these projects: Ignite-UX was essentially a golden-image and bootstrapping product for HP-UX implemented primarily with the C programming language, scripts, and a proprietary HP GUI technology. Service Control Manager is an enterprise management solution for role-based administration based on C++ and Java.

San Luis Obispo, California Area

CAD Research Center projects focused on large distributed decision support systems. I was personally responsible for the design and implementation of several subsystems in the IMMACCS command and control system. Specialized in integrating Java GUI technologies. Provided team support as Java language specialist. Other projects included reorganization of team development environment.• Wrote simple parser hierarchy to translate between various military inventory formats and instantiate CORBA objects representing the data, increasing efficiency of data entry exponentially.• Created reusable AWT and Swing Java GUI components for the IMMACCS command and control interface.• Lead lab wide effort to reorganize CVS source repository into team and cross-team package structures leading to more reusable code.

Milpitas, California, United States

Extended six-month internship as a Unix System Administrator providing user and intranet support.• Supported over 100 users as a Solaris System Administrator.• Created several tools (Bourne script) for distributed inventory management increasing SystemAdministrator and management productivity. Tools were so successful they were adoptedacross the bay area.• Documented several system administration procedures to improve efficiency and training.