Eric Ramirez Email & Phone Number

Northeast, US

Newark, NJ

Lyndhurst, New Jersey

• Work closely with the Shop Foreman to assign work to all technicians on a daily basis.
• Keep inventory of maintenance parts and supplies for all company equipment.
• Place orders daily for stock items and specialty parts necessary to complete work orders.
• Research new sources for ordering parts and supplies that would benefit the budget and company’s profits.
• Closely monitor the department’s spending budget to keep within spending limits on a monthly basis.
• Maintain spreadsheets with driver feedback information on current condition of tractors and trailers to prevent long out of service time intervals.

Morristown, New Jersey

• Provide the Mazda service technicians with parts to complete service work orders.
• Assist customers in person and over the phone to find the right parts for their vehicle.
• Place orders for out of stock items and specialty parts.
• Work with outside vendors for ordering parts and supplies that are not supplied by Mazda.
• Maintain inventory on all high use stock on a weekly basis.
• Assign bin locations for new parts and special ordered parts in our inventory system.

Pearson Education Old Tappan, NJ

• Participated in a laptop/tablet rollout for 800+ users at Pearson Education.
• Migrated users data and programs from older laptop over to new laptop/tablet using copy/paste method and from
• Iron Mountain/Autonomy software.
• Installed and configured proprietary software package, Socrates necessary to the company’s sales force.
• Ensured all user login/password information to the company network and VPN functioned properly on new laptops.
• Twenty-four hour turnaround time ensured users had minimum downtime.

Ridgefield, NJ

• Maintained computer hardware and software for company.
• Upgraded older Compaq systems to newer IBM clones with AMD boards and processors.
• Migrated all systems over to wireless internet connection.
• Worked with vendors on providing better web based access to products and information for our customers.
• Provided assistance to Spanish speaking customers with placing orders and appointments for service.
• Assisted in troubleshooting electrical problems in the service department.