Eric Randle Email & Phone Number

Florida, United States

Crestview, Fl, Us

United States

• Provide administrative support to engagement teams virtually through the delivery of exceptional customer service and quality• Perform both independently and through leveraging the team to prioritize workflow demands with minimal supervision• Handle multiple competing tasks, prioritizing work, communicating and helping resolve potential conflicts• Demonstrate technical knowledge and proficiency in Google Workspace, Microsoft Office Suite, WebEx, social media tools (e.g., LinkedIn) and other emerging mobile and virtual support technologies to provide administrative-related deliverables• Participate actively in knowledge-sharing and/or training others on how to navigate current processes, systems, technology and the firm's resources• Contribute to a positive, collaborative team environment, and proactively seek instruction, feedback and coaching to develop and improve performance• Assist with time and expense entry according to firm policy• Create drafts, proofreading, documentation, reporting and billing• Assist with meetings/events

Crestview, Florida, United States

• Contributed to the National Job report posted monthly by the federal government.• Provided data reflecting job losses or gains for the government to determine interest rates and the retirement age.• Researched a cold-call list and verify the contact information.• Cold-called a minimum of 75 businesses daily.• Explained to businesses on how the government classifies their employees, business and industry.• Enrolled companies into the voluntary government survey.• Email surveys to businesses and upon return perform data quality checks.

Crestview, Florida, United States

• Contributed to the National Job report posted monthly by the federal government.• Provided data reflecting job losses or gains for the government to determine interest rates and the retirement age.• Researched a cold-call list and verify the contact information.• Cold-called a minimum of 75 businesses daily.• Explained to businesses on how the government classifies their employees, business and industry.• Enrolled companies into the voluntary government survey.• Email surveys to businesses and upon return perform data quality checks.

Crestview, Florida, United States

• Tour guide for on-site recruiting events.• Trained new hires.• Monitored customer service requests.• Delegated tasks daily based on capacity. • Assisted sales agents with escalations.• Coached peers to improve productivity expectations.• Identified and developed more efficient processes.

Crestview, Florida, United States

• Completed incoming technician requests.• Ordered consumer electronics and appliance repair parts.• Negotiated repair cost with vendors.

Crestview, Florida, United States

• Completed incoming customer service requests.• Worked in multiple programs simultaneously while assisting others. • Contributed to the launch of new client software programs.

Eglin Air Force Base, Florida, United States

• Conducted a land survey of Eglin AFB for the government. • Updated ASIS/RIPOR database.• Identified and developed more efficient processes. • Generated weekly activity reports for leadership.

Bachelor Of Arts - Ba, General Studies

Associate Of Arts (A.A.), General Studies

Mathematics

High School Diploma