Eric Rapp Email & Phone Number

Littleton, CO, US

Irvine, California, US

Pacific Premier Trust (formerly PENSCO) is a leading alternative asset custodian, with 30 years of experience holding private equity, real estate, notes and other non-exchange traded assets. We possess knowledge of and experience with IRS rules and regulations for holding alternative investments in IRAs and we are dedicated to technology innovations to.

Responsible for leading the technology strategy, product development, and software development. Managing and directing enterprise software development and defining business solutions.

Edinburgh, GB

• Responsible for the acquisition, assimilation and knowledge transfer of the Profit Streams product suite. Managed an on-site team of 8 and an off-shore team of 14. Worked with Edinburgh leadership to plan transition.
• Managed and maintained SCM and continuous integration processes.
• Audited and transitioned vendor accounts and contracts to new company.
• Planned and Coordinated software releases.
• Directed architectural decisions and managed integration development efforts
• Managed and orchestrated the development of on-shore and off-shore resources.

• Responsible for $4.8M annual budget supporting 20 on-shore direct reports and over 30 direct and indirect off-shore resources. Managed numerous 3rd party vendors and provided integration direction as it related to.
• Integration of 3 acquired applications into the flagship product.
• Production Support prioritization, maintenance release, and hotfix release management.
• Defining Scrum process and practices.
• Worked with team to define performance tuning and sizing exercises.
• Managed and orchestrated the development of on-shore and off-shore resources.

Centennial, Colorado, US

• Responsible for all software architectural decisions surrounding the creation of a new company (Lincoln Trust Co). Directed re-engineering and development of the Companies Web Presence, Customer Facing Portal.
• Re-designing and re-architecting customer facing portal to improve usability, provide tighter integration, and simplify the architecture and maintenance. Achieved 99.99% uptime, reduced deployment times to under 5.
• Implementing analytics into application to monitor end-user usage and provide Key Performance Measures covering site usage, customer costs and site statistics back to the company.
• Managing the migration and consolidation of websites, applications (internal and external), intranet, and business reporting. Consolidated 66% of application and servers supporting over 150 employees and over 80,000.
• Managing refactoring efforts of more than 50 internal customer applications to new service oriented architectures.
• Spearheading the design, implementation, and roll-out of “My Workspace” and “Screen Pop” concepts.Received Outstanding Leadership Performance Award 2009, Business Intelligence - Computer World Award 2009; Simplified.

US

• Responsible for $5M annual budget supporting 11 on-shore and 13 off-shore resources. Managed numerous 3rd party vendors and provided integration direction as it related to enterprise solutions. Established partnership.
• Re-designed and re-architected customer facing portal to improve usability, provide tighter integration, and simplify the architecture and maintenance.
• Re-designed and implemented new Corporate Intranet with focus toward a user-centric design replacing a department-centric design.
• Applied governance standards to Intranet, Internet, and development efforts.
• Implemented analytics into application to monitor usage and provide Key Performance Measures to key decision makers.
• Managed the migration and consolidation of websites, applications (internal and external), intranet, and business reporting.

• Established relationship with business leaders to provide an innovative solution that supported over 1,000 sales representatives. Instituted various development controls and standards such as Continuous Build Cycles.
• Led a $3 million application that had three previous implementation failures and delivered it on time and within the $1.1M budget.
• Re-architected the User Interface and underlying application model of internal application supporting over 500 sales force users to produce customer facing collateral.
• Managed budget, schedule and resources of internal application project.Received Senior Management Award and Award of Excellence for project delivery; Dolphin of the Century Award for PrepSmart – YPPA 2006.

Detroit, MI, US

• Customers included USAHockey.com and AT&T Broadband (Comcast). Designed and developed internal applications and E-Commerce services. Responsibilities varied and key achievements included:
• Architected, developed, and managed an Online Event Registration System for the National USA Hockey (USAH) Organization. Designed the application functionality, software architecture, and managed various aspects of the.
• Led the redesign and re-architecture of the entire Online Customer Support site for AT&T Broadband. Performed risk analysis, tracked project status, and monitored work breakdown structure (WBS) for all projects.
• Acted as Architect/Manager responsible for the development of an orientation kiosk website solution using Java, Tomcat, Oracle, J2EE, and Unix. Integrated a third-party security mechanism for site authentication.

Mis, Computer Information Systems

B.S., Finance

B.S., Real Estate