Eric Reid is a Vendor Manager at Ontellus at Ontellus. He possess expertise in sales, computer security, troubleshooting, windows, vmware and 47 more skills. Colleagues describe him as "I have had the pleasure of having Eric on my team at both TELUS International and Ontellus. Eric is a reliable Project Manager delivering projects on time and on budget, with particular competence for projects that require both IT and business operations scope. Eric delivered on several projects to implement new IT solutions to front line agents in multiple countries. Eric was promoted to Vendor Manager at Ontellus. He became the epitome of a data driven manager. He taught himself Power BI so he could drive his own data reporting and identify the real trends underlying the formal KPI reporting. His ability to identify root causes of problems highlighted in KPI reports, enabled him to partner with vendors and solve problems early. He effectively managed five vendors in four countries. Demonstrating his leadership capabilities during the start of the pandemic, he expeditiously pivoted the resources to maintain corporate security and team member safety. He maintained all security requirements which passed the annual audit without comment. Eric is an asset to any team and the company."