Eric Rinker Email & Phone Number

United States

Phoenix, Arizona, United States

- Investigate and respond to both hardware and software support requests via email, phone and remote software tools- Perform onboarding and offboarding duties, including the creation and termination of user emails and accounts- Research new technologies and provide training and information to staff across all departments to optimize productivity- Install, configure and manage laptops, phones, printers and other devices for 600+ employees

Virginia, United States

- Performed network, software and hardware troubleshooting to ensure all systems across a franchise of 4 dealerships were operating optimally- Responded to tickets in a timely manner, using the ServiceNow ticketing system- Conducted onboarding and offboarding, including administering email and user accounts

Virginia, United States

- Conducted interviews, outreached to prospective candidates, assessed candidate qualifications and proper role placements.- Completed onboarding paperwork and training requirements including new hire orientations and skill building- Implemented innovative strategies to increase customer engagement and loyalty through personalized nutrition consultations.- Utilized creative marketing strategies to increase foot traffic and drive sales at the store, such as organizing in-store events, collaborating with local fitness centers for promotions, and leveraging social media platforms for targeted advertising.

Bachelor Of Science - Bs, Information Technology

Associate'S Degree, General Studies