Eric Risch Email & Phone Number

New Orleans, LA, US

Austin, TX, US

• Recognized by corporate leaders for excellence in diligence, leadership, and strict attention to detail, accepted the offer to serve as Senior Regional Sales Manager upon acquisition of sole proprietorship.
• Establish a value-focused customer service approach, driving $6M in annual sales of parking access revenue control systems (PARCS) from lead through conversion with full command of funnels, processes, and analytics.
• Consistently expand pipeline through diligent management of Salesforce software, translating organizational vision into strategic objectives and action plans.
• Collaborate cross-functionally with project managers and third-party installation and service entities to assure timely installation and maintenance efforts.
• Cultivate culture of change throughout the regional footprint, leading company narrative to focus on innovative selling techniques and fostering mutually beneficial customer relationships.

• Realized the dream of owning and operating a successful PARCS installation and service organization, acquiring vast knowledge of business management, marketing, and branding processes from a business owners’ standpoint.
• Illuminated path to success, developing a customer-centric culture of communication, assuring enhanced customer experiences, loyalty, and abundant referral opportunities.
• Instrumental in leading efficiency improvements by using creative techniques, solid personnel management, quality systems, and aggressive pricing.
• Maximized every inspiration and education opportunity for sales, office, management, and installation/service personnel, demonstrating a caring, hands-on leadership style to create a fun and respectful work environment.
• Determined internal strengths and inefficiencies through extensive operations analyzation, translating into strategic corrective action plans to improve processes.

• Employed acquired expertise in job layout and design, creating CAD drawings and blueprints, along with job costing, and equipment ordering efforts in an active revenue parking software manufacturing environment.
• Accountable for project finances, bid and proposal development, budget and financial reporting, interpretation and meticulous analyzation of reports to ensure adherence to project budget restraints.

• Planned, directed, and coordinated day-to-day access and control equipment installation and service operations, effectively recruiting, hiring, training, and developing high-performing personnel.
• Identified and rectified inadequacies in cooperation with senior management through meticulous process and procedure analyzation, implementing modernized processes and developing comprehensive operating budgets.

Phoenix, Arizona, US

• Effective team leader, enhancing skills of colleagues through individualized training, attentive mentoring and support in installation and service of access control systems.
• Applied seasoned electronics knowledge and developed sound negotiating skills to maximize sales of mutually beneficial maintenance contracts.

Washington, DC, US

• Proud veteran of the U.S. Navy, guiding eight technicians’ repair and maintenance efforts of communication and radar equipment.
• Diagnosed symptoms and isolated, localized, and replaced faulty components and parts, along with coordinating logistics for radar and communications repair shops.