Eric Risdon Email & Phone Number

Oceanside, Ca, Us

San Diego County, California, United States

Los Angeles Metropolitan Area

I began my journey at Civic Financial Services as a Senior Valuations Analyst, later transitioning to Pacific Western Bank (PWB) as part of a company acquisition and as a final result, merged with Banc of California. My career advanced as I assumed the role of Vice President, Appraisals, where I took charge of managing a substantial $3 billion loan portfolio. In this capacity, I held the crucial responsibility of conducting value assessments at pivotal stages in the lifecycle of loan assets, including term-end evaluations, rehabilitation assessments, and foreclosure appraisals.Key accomplishments that I acquired:• Improved Civic's funding efficiency to $300 million per month in originations.• Retained through company dissolution and acquisition, indicating high value and expertise in asset valuation.• Managed and reviewed values for a $3 billion loan portfolio, ensuring optimum returns and minimum risks.• Facilitated smooth valuation transitions during corporate restructuring, maintaining a 100% compliance rate.• Prepared and successfully executed transition plans for the upcoming Banc of California merger, ensuring zero disruptions in appraisal operations.

Los Angeles Metropolitan Area

As an inaugural member, I took the helm of the valuations division and orchestrated its growth, successfully expanding the team to encompass 20 seasoned experts within a rapidly growing organization of over 400 employees. On a monthly basis, I oversaw the administration of the valuation process for an average of 130 intricate properties. My role extended beyond the valuation realm, as I served as the principal liaison connecting various departments, including underwriting, sales, and capital markets.To foster the continuous development of our valuation team, I implemented targeted coaching programs aimed at honing their skills and expertise. Furthermore, I spearheaded operational efficiency enhancements by refining workflows, optimizing vendor selection, and adapting software solutions to drive productivity and effectiveness.Some of my proudest accomplishments:• Achieved 100% on-time valuation for a monthly average of 130 complex properties.• Elevated team competency through tailored training programs, resulting in increased performance metrics.• Streamlined departmental workflows, leading to a 20% increase in operational efficiency.• Projected market values and analysis boosted the success of complex rehab projects.

Orange, San Diego, Los Angeles, Riverside And San Bernardino Counties

I led a certified, FHA-approved residential appraisal business that specialized in a wide spectrum of property valuations spanning five counties in Southern California. In the face of ever-changing economic conditions, I conducted comprehensive market analyses to provide valuable insights.My role also involved devising innovative valuation strategies tailored to address the intricacies of complex properties. Beyond the technical aspects, I prioritized building enduring customer relationships by consistently delivering reliable, high-quality service. Additionally, I executed strategic marketing initiatives to further enhance the reputation and reach of the business.Notable accomplishments:• Secured a 99% customer satisfaction rate through efficient service and client engagement.• Achieved an average turnaround time of two days for complex valuations, outperforming industry standards.• Successfully navigated market instability, maintaining business operations during economic downturns.• Developed and deployed educational marketing tools, increasing client retention by 25%.

Solana Beach, Ca

In my capacity as an architect for a newly established Appraisal Management Company (AMC), I played a pivotal role in laying the foundation for the company's success. This involved designing and implementing foundational workflows, policies, and procedures to ensure efficient operations.I also served as the primary liaison between asset management and key clients, such as Freddie Mac and JP Morgan Chase, fostering strong and productive relationships. My responsibilities extended to ensuring that REO properties complied with client specifications and conducting rigorous quality checks on vendors to maintain the highest standards of service and accuracy.Selected accomplishments:• Launched AMC successfully by establishing as a profitable division within one year.• Maintained 100% client compliance for REO property management.• Reduced Code Violations by 30%, mitigating associated fees and risks for large residential asset portfolios.

Orange County, California Area

Reviewed and analyzed all forms of residential valuations for content, consistency and accuracy.Liaison between appraisers (50+) and clients (150+); providing prompt customer service, detailed explanation of services and technical aid. Provided in-office consultation and aid to non appraiser employees.• Acting as a communication liaison was a key part of this role; which allowed me to create and nurture relationships, both with the producers of our product/service (50 + Appraisers) and the end users (25+ National lenders and mortgage agents) through open communication and extensive industry knowledge.“Eric’s innate ability to communicate and interface effectively with Premiers’ clients gave me confidence they were being handled the right way. He truly enjoys building and fostering relationships with all types of people and it showed by how successful he became at it.” –Ken Buhler-Boss (Vice President/LendersAid)

Orange County, California Area

Provided analysis of residential valuations for many national clients.Acted as a liaison between Real Estate professional and national lenders.Trained co-employees in proper valuation processes.

Orange County, California Area

Carried out all functions as a Residential Real Estate Appraiser.• Introduced services to new business prospects and revitalized established accounts. By developing trust and rapport with these companies, I was able to increase order flow by over 30% within 6 months.“My first impression of Eric is exactly what you get full time; honest, reliable, easily adaptable to any situation or personality, hard working with an overall personality that draws people in.” –Chris Ekstrom (President/Owner of Ekstrom Appraisal Services)

Bachelor Of Science, Communications, Business Administration, Minor In Health

Promotional Copywriting

Extension course: Promotional Copywriting

Journeyman'S Certificate, Audio Engineering