Eric Rivera Email & Phone Number

Downers Grove, IL, US

Oak Brook, Illinois, US

Leading new product development and product life cycle management in the commercial door operator business unit at Chamberlain.

Itasca, Illinois, US

Downers Grove, IL, US

London, GB

Bjerringbro, Middle Jutland, DK

• Global and domestic focus on product management for wastewater product lines
• Successfully launched multimillion-dollar wastewater pump line, leading development through final production and providing launch training and support
• Collaborate with all facets of business including engineering, purchasing, manufacturing and sales to ensure successful product line changes and optimizations within budget and resource constraints
• Identified performance gaps in existing product line and developed urgent custom tools with engineering to solve crisis
• Developed price lists and maintained pricing for thousands of part numbers across dozens of different product lines
• Created and updated installation & operation manuals, data booklets, specification text, service manuals

Bjerringbro, Middle Jutland, DK

• Helped streamline order entry documents, order and quotation processes, and effectively shape the inside sales team to provide more accurate support to our customers in a timely manner as dictated by the market
• Led several process improvement initiatives, including active participation in the Invent Tomorrow workshop
• Performed on-site training for key customers as related to all Grundfos products and related quote processes
• Provide daily sizing, order, and engineering support for a top Platinum Account as well as many key customers
• CRM and CRM One Superuser – provided training to YCC members and new-hires during orientation
• Interviewed several members of the application engineering team and provided advice in hiring to supervisor

• Performed detailed sales analysis with extensive use of advanced Excel formulas and pivot tables to streamline and automate many reports previously done manually for a $23MM annual revenue company
• Created and developed engineering drawings for freight car brake shoes
• Performed brake shoe surveys at North American rail yards to determine causes for highest statistical field failures
• Provided detailed analysis of failure modes for reports submitted to multi-billion dollar Class I Railroads
• Ran wheel profile analyzer software on freight car wheels to compile data for high wear-rate locations along wheel flange roots due to wheel-to-rail interaction
• Handled day-to-day communication/quotation fulfillment for over 200 customers. Increased YoY sales of small volume customers by over $550k by gaining new customers and establishing price increases with existing customers

• Founded the production company 630 Studios LLC while creating/writing and filming a sitcom about college life, titled The Alumni. Self-funded entire project. Over the span of one year:
• Project managed 30 cast and crew members for 9 months preparation and 60 days of filming activities
• Wrote, cast, scheduled, executively produced, and edited four short films and a forty-minute professional pilot

Batavia, IL, US

• May 2009 – August 2010 Mechanical Engineer - GEM Fellow (Graduate Degrees for Minorities in Engineering and Science)
• Designed heat and radiation shielding valued at $46M USD for international test beam collaboration for Mu2e and generated materials and cost listing for the shielding design
• Modeled shielding and led heat and structural analysis with the utilization of ANSYS simulation software
• Delivered oral and visual presentation to the Mu2e international physicist and engineering group
• Designed and structurally analyzed six radiation shields for radioactive waste containersMay 2005 – August 2008 Mechanical Engineer - IMPRINT (Illinois Minority Precollege Internship) Summer Intern
• Performed fluid dynamics and pressure calculations for various piping designs