Eric Rizk Email & Phone Number

Raleigh, Nc, Us

Lahti, Päijät-Häme, Fi

• Support customers and other internal teams with troubleshooting, guidance, and upgrades remotely and onsite.• Develop and maintain service and support processes that are up-to-date with current Kempower offerings.

Lahti, Päijät-Häme, Fi

• Familiarize with Kempower’s Level 3 DC charging line-up.• Troubleshoot and support customers and equipment - remotely and on-site - • Assist in establishing the new production facility in the US.

Wilmington, North Carolina, Us

• Successfully led teams of 4-12 members in the field to execute inspection scopes successfully and safely in more than 18 nuclear power plant outages (BWR & PWR) across the US.• Performed on site staffing and budgeting activities to ensure team budget and personnel needs are met.• Coordinated with the utilities and other workgroups, to ensure schedule adherence while maintaining enough flexibility to meet unexpected conditions.• Worked with Utilities across the US and with team members to capture feedback and ensured a continuous improvement process through assigning, resolving and tracking corrective actions which yielded NPS reviews of 9 out of 10 or higher.• Updated Work Instructions and Procedure documents to ensure new team members are well trained and informed.

Wilmington, North Carolina, Us

Joined the NDE UT inspections product line and learned the tooling and procedures to become the SME for the mechanical robotic tooling.• Leveraged the team's collective experience to solve new challenges and gain more knowledge.• Worked with multi-axis specialized tooling with Gear Trains, Lead Screws, Encoded Motors, Solenoid, and Pneumatically actuated parts, as well as Motion Controllers.• Produced wiring diagrams, mechanical drawings, and BOM.• Performed design and rapid prototyping for 3D printing and machining of assembly parts and fixtures to improve and expand functionality while involving all stakeholders to ensure all desired features are implemented.

Wilmington, North Carolina, Us

• Attended classroom, hands-on training, and on the job training related to the industry and specific roles in Nuclear power plant servicing during maintenance cycles. • Interacted with a Japanese team of utility engineers who attended the same program, which enriched the training environment both culturally and professionally.• Successfully performed nuclear power plant outage assignments with different field services product lines from maintenance to inspections.• Supported the design engineering product line with design and testing of new tooling and fixtures.

Chelmsford, Massachusetts, Us

• Worked with Building Management Systems (BMS), digitalized floor and technical drawings.• Programed the logic functions and user interface for customer-end monitoring software.• Optimized energy savings through programming functions for monitoring performance using Analytics suite.

Lowell, Ma, Us

• Prepared and cured composite materials specimens in a lab environment under different conditions.• Performed Digital Image Correlation (DIC) analysis on specimens, after obtaining tensile and fatigue test results.• Periodically prepared PowerPoint slides and gave presentations to update the team on my progress.

• Studied and examined jet engines, APU's, electromechanical systems, and hydraulic systems.• Obtained engine-maintenance plant clearance and performed supervised maintenance tasks.

Bachelor'S Degree, Mechanical Engineering

Mechanical Engineering

Electromechanical Engineering