AeroLeads people directory · profile
Eric Rizzo Email & Phone Number
Manager - Solutions Design and Implementation and Product Support
at
TrustEngine
1 work email found
@salesboomerang.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 71%
Current company
Role
Manager - Solutions Design and Implementation and Product Support
Location
Catonsville, Maryland, United States
Company size
Who is Eric Rizzo? Overview
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Quick answer
Eric Rizzo is listed as Manager - Solutions Design and Implementation and Product Support at TrustEngine, a company with 54 employees, based in Catonsville, Maryland, United States. AeroLeads shows a work email signal at salesboomerang.com and a matched LinkedIn profile for Eric Rizzo.
Eric Rizzo previously worked as Manager, Product Support at Trustengine and Supervisor, Enterprise Customer Support at Trustengine.
Company email context
Email format at TrustEngine
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{first}@salesboomerang.com
86% confidence
AeroLeads found 1 current-domain work email signal for Eric Rizzo. Compare company email patterns before reaching out.
Profile bio
About Eric Rizzo
A Tech Savvy Customer Service Leader with extensive experience leading global teams in satisfying customer concerns and resolving product issues. Demonstrated success “putting out fires”, managing escalations, and partnering cross functionally on product development. Eagle Scout. Strengths include customer-focus, relationship management, and problem solving.Technical skills: Zendesk, Salesforce, JIRA, Microsoft Office, Hootsuite, Intercom, Stripe, Chargebee, Shopify, Shipstation
Current workplace
Eric Rizzo's current company
Company context helps verify the profile and gives searchers a useful next step.
Trustengine
8 roles · 16 years
Eric Rizzo work experience
A career timeline built from the work history available for this profile.
Manager, Product Support
Current
Feb 2024 - Present
Supervisor, Enterprise Customer Support
Current
Mar 2023 - Present
Technical Support Manager
Feb 2022 - Mar 2023
Lead, Customer Care Problem Management
Led global customer care team focused on triaging help desk escalation tickets and resolving critical product issues.- Managed team escalations in Zendesk, Salesforce, and JIRA- Conducted trend analysis and created reporting to identify critical issues- Partnered cross functionally to resolve identified priority issues- Created runbooks and documentation.
2017 - 2021
~4 yrs
Senior Product Support Specialist
Supported digital products, helped grow digital customer care globally.- Resolved help desk tickets escalated by junior team members and provided direct coaching- Used Hootsuite and Zendesk to manage social media pages- Managed Zendesk and GetSatisfaction community forums- Interviewed and trained junior team members- Traveled internationally to call.
2013 - 2017
~4 yrs
Junior Product Support Specialist
Supported digital products in website building, social media, and CRM tools, among others.- Resolved customer requests in Zendesk and GetSatisfaction- Reported bugs and feature requests in JIRA- Created product documentation- Advocated for customers issues with product teams
2011 - 2013
~2 yrs
Junior Product Support Specialist
Supported digital products in website building, social media, and CRM tools, among others.- Resolved customer requests in Zendesk and GetSatisfaction- Reported bugs and feature requests in JIRA- Advocated for customers issues with product teams
2010 - 2011
~1 yr
FAQ
Frequently asked questions about Eric Rizzo
Quick answers generated from the profile data available on this page.
What company does Eric Rizzo work for?
Eric Rizzo works for TrustEngine.
What is Eric Rizzo's role at TrustEngine?
Eric Rizzo is listed as Manager - Solutions Design and Implementation and Product Support at TrustEngine.
What is Eric Rizzo's email address?
AeroLeads has found 1 work email signal at @salesboomerang.com for Eric Rizzo at TrustEngine.
Where is Eric Rizzo based?
Eric Rizzo is based in Catonsville, Maryland, United States while working with TrustEngine.
What companies has Eric Rizzo worked for?
Eric Rizzo has worked for Trustengine, Vista, and Webs.
How can I contact Eric Rizzo?
You can use AeroLeads to view verified contact signals for Eric Rizzo at TrustEngine, including work email, phone, and LinkedIn data when available.
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