Regional Manager
Philadelphia, Pennsylvania, United States
● Mentored, inspired and developed a team of high quality and competitive associates to continually meet and exceed sales, collections and customer experience objectives.● Proactively recruited all staff members including sales, collections and management positions. ● Planned, organized and directed sales, collections and operational activities between seven to thirteen stores.● Empowered store managers and store employees to reach individual and store goals by communicating a clear… Show more ● Mentored, inspired and developed a team of high quality and competitive associates to continually meet and exceed sales, collections and customer experience objectives.● Proactively recruited all staff members including sales, collections and management positions. ● Planned, organized and directed sales, collections and operational activities between seven to thirteen stores.● Empowered store managers and store employees to reach individual and store goals by communicating a clear vision that garners overall commitment to the company. ● Comprehensive understanding of P&L statements, with a proven record of improving results through rigorous analyses and conducting monthly variance meetings, to affirm financial targets are met at each store.● Established customer service expectations for each unit including; staff training, processes to gather and respond to customer-facing feedback and suggestions.● Managed the store to achieve planned growth and profit goals.● managed inventory supply to ensure adequate availability of merchandise. ● Identified key talent and develop them to take on other management roles within the organization. Show less