Eric Roberts Email & Phone Number

Neenah, Wisconsin

Installs, troubleshoots, programs and tests medical/commercial electronic security systems. Support of Commercial/Healthcare/Detention Security Systems and Software. Inbound Customer Escalation and Support to Issue Resolution. Extensive Documentation to support Historical Data Tracking.

Greenville, Wisconsin

• Installation, maintenance diagnostics, and low voltage testing of security electronics.
• Mentored/ Trained new employees and customers, active participation in employee involvement and safety projects.
• Consistent organization and categorization of work space environment.
• Triaged service calls, escalated and resolved customer service requests.
• Managed project schedules, executed and documented field projects.

Appleton, Wisconsin

• Performance testing, assessment and reconfiguration of machines.
• On-boarded new employees, consistent contribution to performance improvement.
• Active participation and input on design of assembly operations.

Neenah, Wisconsin

• Inventory assessment, furniture assembly and repair.
• Furniture delivery and arrangement to customer satisfaction.

Neenah, Wisconsin

• Technical comprehension and integration of wiring diagrams and schematics.
• Precise wire routing, switch mounting/installation of sensors, panels in Junction Boxes and pneumatic fittings.
• Electrical and pneumatic systems testing for proper operation.
• Complete the required electronic conveyor orders for customers prior to requested deadline.

Oshkosh, Wisconsin

• Efficiently and accurately assessed and adjusted mechanism(s) for completion and function.
• Repaired assembly defects or shortages before and after inspection.
• Read and/or interprets assembly drawings, blue prints, sketches, service manuals, bills of materials and verbal instructions.
• Complete all required paperwork including labor reporting and documentation of quality control and material movement.
• Perform required Preventive Maintenance activities on machinery and/or equipment operated.
• Train and/or assist in the development of personnel.

Associate'S Degree, Computer And Electronic Engineering Technology, 3.76 Gpa

Computer & Electronic Engineering Technology

High School