Eric Robinson Email & Phone Number

California, United States

Lead and develop a team of inbound and specialty-queue agents for inbound contact center. coaching emphasizing decision-making, self- reliance, and customer satisfaction.

Rocklin, California, United States

Lead, administer and develop a team of 18 -50 Email/Chat service agents for external customer service across three international markets and six unique retail brands. Also additional responsibilities for recruiting, interviewing, hiring and onboarding new talent as well as developing customer facing verbiage and technical assistance for team members.

career spanning entry level to a variety of supervisor roles.

Roseville, California

assist technicians with shop work, manage vehicle lot spaces, PDI + unload new vehicles from hauler, clean and maintain lot and customer lobby, assist technicians w vehicles, greet and assist customers, drive service shuttle for customers, pick up or dropping off POs / parts from vendors.

Sacramento, California

handle cash and charge customer transactions, manage carts and parking lot maintenance, store cleanliness, assist guest w large/heavy purchase, partner w loss prevention as needed.