Manage, support and operationalise the delivery of learning and development activities for key talent initiatives including:• TMR Graduate Program • TMR Leadership development roadmap• Aboriginal and Torres Strait Islander Traineeship ProgramContributing to the team's success by providing contemporary talent management advice as needed, through:• Undertaking the planning, scheduling and management of learning and development activities, including: o Coordinating workshops and learning sessions o Liaising with facilitators o Engaging with participants o Supplier procurement and contract management o Communicating with business areas o Curating content and designing programs o Reviewing learning outcomes• Demonstrating a high level of communication, consultation, negotiation and partnerships with internal and external stakeholders in the delivery of learning and development activities.• Undertaking high level research, analysis and reporting to continuously improve TMR’s attraction, recruitment and retention practices and strategies.• Providing written and verbal advice on attraction, recruitment and retention matters where required. • Model behaviours and attitudes aligning with TMR values and support the development of self and others through shared learning and coaching.

- Promotion and implementation of effective information security risk management practices and risk treatment activities- Advocating cyber security governance across the department through facilitation of workshops and presentations-Management and subject matter expert for TMR's cyber security governance, risk and compliance tool (eramba)- Develop risk documentation such as reporting, briefs, process flowcharts and learning documents including endorsement and approvals. Undertake research, analysis and evaluation to ensure evidence-based decision making for information security initiatives. - Risk management scheduling and supporting operational teams through coordination of risk management activities workshops, resources and deliverables.

- Promoting and advocating continuous improvement tools and methodologies across TMR through facilitation of Lean, Uimprove, Design Thinking, Customer Journey Mapping and Visual Thinking workshops.- Facilitate and coordinate scoping workshops / digital initiatives with multi-disciplinary teams whilst upskilling volunteer facilitators.- Manage and coordinate identified opportunities to ensure timely delivery of assigned program deliverables for operational teams.- Develop project documentation such as briefs, process flowcharts and learning documents including endorsement and approvals. Undertake research, analysis and evaluation to ensure evidence-based decision making for digital initiatives. - Schedule and support operational teams through coordination of workshops, resources and deliverables.- Advocate and champion digital innovation methodologies both within the Digital Team and across the department.

- Oversee Business Services team to ensure a safe work environment that encourages commitment, continuous improvement, quality service and a focus on providing professional and confidential business support.- Establish and maintain ongoing communication and effective relationships with internal and external stakeholders.- Manage the development opportunities and human resources activities.- Provide leadership and mentoring through one on one development.- Monitor and report on the progress of the unit to management.- Lead Information Technology Branch’s Facilitator Network as the Facilitator Network Coordinator by: - providing direction and ensuring alignment with branch strategies and objectives - managing and coordinating facilitator requests and team members to ensure requests are met and ensure appropriate timeframes are in place - monitor and report on progress of events to the network and management - Identify and manage process risks to develop and implement business improvement initiatives.

- Coordinate and influence ICT executive and ministerial correspondence and briefing notes on behalf of ITB’s Senior Executive Team (SET) and Leadership Team (LT). Guiding action officers through constructive feedback to maintain, manage and monitor the quality, timeliness, processes and formats were assured. - Oversee report delivery on a regular or cyclical timeframe, for example complaints management and the register of contact with lobbyists. - Manage the flow of information in and out of the offices of the OCIO and Executive Director (ED), Business, including correspondence tracking, recordkeeping, meeting and committee collateral.- Work closely with the ED, Business, and Executive Officer to review and evaluate the extensive range of information received by the CIO and provide timely, independent advice to the CIO and other key personnel.- Liaise on behalf of the OCIO and ED, Business, with the Director–General (DG), Deputy Directors- General (DDG) and the Minister’s offices, portfolio executive management and their support staff, and prepare, coordinate and review DG, DDG and Ministerial briefing notes, correspondence and other material for the ITB.