Eric Rounds Email & Phone Number

Greater Los Angeles Area

• Developed and provided to the VP of Administration, a system to track and generate expense reports for all office supply purchases, streamlining supply ordering functionality and successfully reducing yearly expenses.
• Developed unique parameters to extract data from multiple databases utilizing proprietary software to create custom analytical reports comparing historical and current nationwide business expenses. Create and generate.
• Liaise with the Accounting Department to ensure accuracy of expense reports via intricate Excel spreadsheets, income statements, and additional accounting resources.
• Created various professional Powerpoint presentations for disaster recovery scenarios and expense reporting for use by senior management and executives.
• Played a crucial role in the planning and execution of office renovations, including creating and maintaining tracking sheets for employee relocations and punch list construction items.
• Act as an on call disaster recovery coordinator.

Santa Monica, CA

• Worked in conjunction with legal counsel to ensure the company was in compliance with state and federal telemarketing laws.
• Monitored live sales calls and generated monitoring reports to be forwarded to the legal department for review.
• Counseled sales staff one on one regarding internal company policy and provided coaching, additional training, and/or punitive action where required.
• Worked with and reviewed contracts, disclosure statements, advertising copy and web content.
• Experience in creating reference documents, training materials, forms and templates.
• Made decisions requiring initiative, independent judgment, and logic.

Santa Monica, CA

• Worked in a fast paced call center environment answering and routing inbound calls.
• Screened calls for executives.
• Excellent customer service and creative problem solving experience.
• Excellent interpersonal and communication skills, both written and verbal.
• Handled confidential client information.
• Processed credit card transactions daily.

Greater San Diego Area

• Monitored CCTV camera systems.
• Reviewed video footage for incident investigations.
• Detained shoplifters and recovered merchandise.
• Prepared case files for student judicial affairs.
• Interviewed and trained new employees.

Bachelor Of Arts (Ba), Media,Photography

Transfered, General

Education record

Activities and Societies: Academy of health and fitness, academic decathalon, wrestling