Eric R. Email & Phone Number

San Mateo, California, Us

• People Leader: Hire, develop and lead an inclusive, engaged, and high performing Enterprise Solutions Engineering team• Technical Leader: Technical coach, mentor, and problem solver helping with technical escalations and navigating complex technical solutions• Builder: Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE team• Connector: work cross-functionally to drive improvements and increase communication and collaboration across departments e.g. sales, product, support, enablement, marketing, etc• Career Champion: develop and grow the team’s skillset through coaching, mentoring, and enablement

San Mateo, California, Us

• Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.• Act as a trusted advisor for Verkada Customers and overcome objections while securing the technical win for Verkada.• Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.• Work directly with Account Managers to develop territory strategy for Verkada.• Design Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.• Write White Papers and Knowledge Base articles about Verkada Products, features, and integrations.• Conduct technical screens and candidate interviews

San Mateo, California, Us

• Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers• Engage with sales managers to understand current deal statuses and next steps• Leverage technical knowledge to overcome customer barriers and concerns• Influence product direction with your unique understanding of customer needs• Collaborate with support to accelerate product improvement• Work with Project Managers/Operations team members in the execution of designed security solutions• Prepare required project documentation (floorplans, scope of work, assumptions, etc.)

East Hanover, New Jersey, Us

• Demonstrate technical knowledge and authority for named accounts while maintaining a catalog of services and solutions for internal and external use.• Serve as the Pre-sales engineering escalation point, manage direct reports, and coordinate marketing and pipeline building activities.• Provide consulting focused on developing and implementing business solutions based on the latest technology in cloud services, virtual server platforms, unified computing, and enterprise storage systems.• Analyze customer service requirements, provide forecasting for executive leadership, and design service solutions to meet objectives.

East Hanover, New Jersey, Us

• Executed Pre-sales scoping, relationship building, demos, presentations, and justification for SMB and enterprise customers.• Maintained a high level of industry knowledge to recognize solutions and improve agility to cost-effectively accelerate application delivery.• Utilized various technologies to create solutions and distributed solutions across IT platforms, following industry best practices for resilience and redundancy.• Constructed risk assessments and corresponding remediation plans relative to complex services proposals.

Cedar Knolls, Nj, Us

• Demonstrated solid relationships with core manufacturing partners and implemented customer improvements for end-to-end solutions.• Functioned as the NOC escalation point, designed customers' technology solutions, and managed direct reports while assisting the sales team.• Identified, evaluated, and presented technologies and services to accelerate app delivery to the business and improve operational efficiencies.

Cedar Knolls, Nj, Us

• Supported daily administration of a network environment, monitored network performance, performed testing to provide a diagnosis of issues.• Efficiently implemented routing and switching redundancy at several corporate offices to optimize network performance and reliability.• Developed and execute contingency plans for network software and hardware failures, including isolated and major outages.

Morristown, New Jersey, Us

• Managed break-fix support, software/firmware deployment, PSIRT response, remote troubleshooting, and administration for thousands of monitored devices.• Directed firewall and ASA configuration and troubleshooting through a variety of customer-specific deployments.• Delivered technical expertise to drive continuous improvement, maintain optimal network performance levels, and secure network integrity.• Coordinated the Global Network Operations Center focused on securing WAN, LAN, and WLAN deployments for geographically diverse customers.

University Park, Pa, Us

University Park, Pa, Us

University Park, Pa, Us

Hatfield, Pennsylvania, Us