◼ Prepared new location for production, design and implement networking and data centre installations◼ Implemented security measures to prevent physical and cyber attacks ◼ Prepared documentation to provide clarity to ownership on IT functions◼ Migrated existing systems to virtual infrastructure◼ Worked with vendors to get internet and telecom service installed and configured ◼ Coordinated equipment repairs with manufacturers to resolve electro-mechanical issues

◼ Designed and deployed VMware data centers, switches, storage devices, and multi-site file replication◼ Transitioned from traditional phone equipment to IP based Avaya PBX, allowing all sites to communicate within the network◼ Worked with internal departments to identify processes that were inefficient and provided suggestions to improve the process ◼ Implemented Microsoft domain features to take advantage of group policy objects and active directory to manage large user group◼ leveraged Microsoft terminal server farms to provide redundant application access to all staff to prevent downtime◼ Worked with vendors to reduce operational costs, providing significant annual savings◼ Responsible for data distribution, backup, recovery, and migration. Working with various methods to achieve company requirements for data handling◼ Ensured operation uptime, implementing redundancy at all locations to provide application access

◼ Managing the requirements of seven locations; providing support for desktops, servers, phones, and network equipment.◼ Promoted continuous improvement with a focus on reducing operational cost◼ Worked with vendors to purchase equipment that will meet the desired requirements◼ Designed and deployed solutions to prevent downtime ensuring all information systems are uninterrupted◼ Managed projects; working independently and collaborating with other departments◼ Implemented new systems, developed procedures and provided training ◼ Ensured data recovery; automated backup and replication process and disaster recovery◼ Authored CTPAT Cybersecurity documentation and completed certification