Lead all people initiatives across 12 North America Manufacturing plants, consisting of 1,200 employees and 6 direct reports.Employee Relations:- Conducted pulse interviews with teams to measure initial morale and prioritize initiatives.- Conducted time study with Fabric department to figure out necessary staffing plan for peak season.- Conducted risk analysis of each department to provide incoming safety professional with initial thoughts on necessary safety improvements.Policy/Process Improvement: - Revamped onboarding to provide a better day one experience and ensure associates are properly trained. - Created and introduced local guidelines that more closely aligned to the needs of the plant population.- Reinstituted attendance policy to reduce absenteeism.- Conducted headcount review and reduced overall headcount by 40 associates, resulting in a cost savings of 1.4 million dollars.- Implemented a safety shoe policy to reduce injuries and provide our associates with necessary PPE.- Standardizing processes across all manufacturing sites to ensure best practices are being followed.

Sr. HR & Training Manager for two manufacturing plants in Utah & Kentucky consisting of 1500 employees, while managing 11 direct reports (5 HRBPs, 3 recruiters, and 3 trainers)Employee Relations: - Part of Acquisition Project team to provide counsel and advisement to Sr. Leadership during transition from Sun Products to Henkel Corporation in an effort to retain vital employees.- Ensured smooth transition for employees to new acquisition’s company culture, benefits, systems, policies, processes, etc.- Provide strategic and tactical management of HR programs and services in-order-to maintain competitive programs that attract and retain high quality employees in a cost-effective manner.- Created and introduced new hire onboarding and orientation that included organizational overviews, 30-60-90 plans, new manager assimilations, and development programs.- Developed employee morale and teambuilding trainings.- Preemptively partners with business stakeholders to enhance their teams by utilizing development plans, training programs, performance management, etc. to ensure production goals are met.- Led Frontline Leadership Training overhaul and rolloutPolicy/Process Improvement: - Led new flexible and efficient workforce staffing model resulting in the elimination of 40 hourly positions and an annual cost savings of two million dollars.- Created and introduced local guidelines that more closely aligned to the needs of the plant population.- Collaborated with Sr. Leadership to transform attendance policy decreasing unplanned absenteeism resulting in an increase of production.- Proactively collaborated with the QA Department to revise the changeover process, resulting in a 75% reduction in holds and a 5% decrease in annual turnover. - Led the Process and Policy Standardization Project to align Henkel’s 4 North American Laundry Facilities.

Sr. HR Manager for 2 contact centers consisting of 1,200+ employees, while managing 4 direct reports.Employee Relations: - Partnered with leadership to ensure employees were prepared for acquisition while minimizing turnover.- Analyzed previous benefit plans for cost effectiveness and impact on employee engagement, then partnered with site director to develop an implementation plan.- Teamed with department leaders to drive talent agendas through thoughtful assessment and selection of employees for people development and succession planning.- Coached managers, supervisors, and employees regarding employee relations such as career advancement, performance management, disciplinary actions, and conflict resolution.- Developed and conducted compliance and employee training materials, i.e., interviewing skills, diversity, harassment, STD/LTD/FMLA/WC process, etc.Policy/Process Improvement: - Directly contributed to business performance through strategic consulting on people strategies, organizational effectiveness, and other human capital or business initiatives.- Change agent to the business by designing processes and tactics that prepared the organization for continuous transitions, modifications, and transformations.- Collaborated with local and national Sr. Leadership on initiatives involving enterprise-wide organizational diagnosis and redesign, continuous improvement strategies, and policy changes.

HR Business Partner for a cloud-based tech software company that increased from 50-450 employees while there.Employee Relations: - Worked on M&A Team that ensured smooth transition for newly acquired company’s employees (Benefits, policies, procedures, etc.)- Partnered with Professional Development team to improve new-hire onboarding/orientation process.- Developed new programs that fostered employee engagement such as student loan repayment, more extensive maternity/paternity leave policy, and employee death policy.Policy/Process Improvement: - Led the implementation of the new HRIS.- Headed company-wide compensation analysis.- Consorted with business leaders to assess development needs and help create/facilitate training.- Conducted ongoing training on HRIS with HR team and business leaders.Benefits Management: - Responsible for all benefits programs and processes including plan design, implementation, open enrollment, loading new plans, counseling, and invoice reconciliation.- Successfully coordinated/managed the transition to different insurance carriers.- Created benefits guide to help employees understand the plans we offered.

Covered two call center business units consisting of 3,500 employees. Employee Relations:- Developed strong relationships with Business Partners to assist in adding strategic value.- Provided proactive education of managers and ongoing consultation of employee relations issues to encourage positive employee relations.- Was a key contributor on various projects such as Market Analysis, Employee Opinion Survey review, Field Reliability Guidelines review, etc.- Used data analysis to identify turnover trends and make recommendations to business leaders to rectify them.Policy/Process Improvement: - Advised business partners on managing corrective action, including terminations to manage risk effectively and consistently.- Educated business partners on HR policies and procedures.- Led Workday Work Group that partnered with business leaders to help with the transition to a new HRIS and ease the culture change associated with it. - Reduced company risk through effective employee/manager training on Harassment Prevention, Supporting Non-violent Workplace, etc.- Partnered with Professional Development team to facilitate HR training and opportunities to address leadership development needs such as Positive Outcomes, New Manager training, and Gateway to Leadership Training.

HR Manager for HR functions for 700+ employees, while managing 7 direct reports.Benefits Management: - Responsible for all benefits programs and processes for the site including implementation, open enrollment, loading new plans, counseling, and bill reconciliation.- Encouraged enrollment and managed 401k and tuition reimbursement programs.- Developed LOA tracking process that was adopted enterprise wide. Employee Relations: - Conducted training that resulted in increased completion of performance reviews and bonuses for all management by 50%. - Efficiently resolved all employee relations issues.- Revamped hiring processes resulting in a 150% reduction in attrition.- Conducted quality reviews with customer service representatives.- Culture Champion for implementation of Core Values, social employee engagement activities, and encouraging positive work culture.- Developed and encouraged involvement in service opportunities.- Head of the safety committee.Policy/Process Improvement & Employee Relations: - Ensured compliance with EEOC, ADA, and other federal and state laws.- Developed policies and procedures- Decreased recruiting costs by $200,000. - Eliminated unneeded unemployment costs by introducing a progressive discipline system and training on documentation.- Conducted trainings on HR and management topics such as interview, performance, LOAs, and management skills.