Service Delivery Specialist
Current• Procured orders for businesses to include network equipment and network speeds• Created documentation ensuring that the prices, location, and contacts are all correct with great precision• Procured and tracked over 50 orders per week for specific vendors to make sure that services get installed in a timely manor• Ensured orders that are no longer needed are removed from service without disrupting the businesses network or operation• Wrote multiple tools to increase productivity in my section of work• Works closely with customers and vendors to troubleshoot equipment or circuit orders• Assisted in scheduling equipment returns with customers and vendors• Assisted in writing new work processes