Eric Salinas Email and Phone Number
Eric Salinas work email
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Eric Salinas personal email
Experienced in Application Support/Business analyst area with 4+ years of experience, and overall 8+ years’ experience in the banking industry. Found a true passion and calling in the project life cycle. The ability to enhance and improve the business unit/UI experience is my why.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 10
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Business Analyst 4 - ConsultantFiserv May 2024 - PresentMilwaukee, Wisconsin, Us
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System AnalystFlagstar Bank Jun 2023 - May 2024Hicksville, Ny , Us -
Business AnalystIheartmedia Apr 2022 - Jun 2023New York, Ny, Us -
Implementations AnalystFiserv Jan 2020 - Apr 2022Milwaukee, Wisconsin, Us
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Information Technology Business AnalystRandolph Brooks Federal Credit Union Sep 2019 - Jan 2020Live Oak, Texas, Us -
Application Support AnalystRandolph Brooks Federal Credit Union Feb 2019 - Jan 2020Live Oak, Texas, Us1. Assists with the development of application support technicians. 2. Analyzing processes and workflows to improve business unit and IT productivity. 3. Enhanced responsibilities of those assigned to the application support technicians. 4. Entrusted with spearheading enterprise level projects.
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Application Support TechnicianRandolph Brooks Federal Credit Union Sep 2015 - Jan 2020Live Oak, Texas, Us1) SME in batch processing systems related to DNA.2) Responsible for maintaining the Next marketing tool, including working with the business unit to gather requirements for new marketing campaigns and upgrades to the software.3) Managed a daily queue in the internal HEAT Ticketing systems4) Experienced in solving complex member issues for the Credit Union.5) Constructed SQL scripts to help diagnose and solve DNA issues.6) Performed weekly production rate changes in DNA core banking7) Responsible for maintaining Member XP vendor relations8) Worked as IT point of contact between business stake holders and vendors9) Improved documentation of business practices used.10) Contributed to the creation of reusable test cases for DNA core upgrades and DR tests.
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Card Fraud Specialist 2Randolph Brooks Federal Credit Union Oct 2012 - Sep 2015Live Oak, Texas, Us1. Research standard and specialized inquiries and transactions as directed by properly identified members utilizing basic fraud detection techniques.2. Process basic debit and credit card inquiries and actions, process dispute and fraud claims, place travel exclusions, monitor card fraud alerts, identify points of compromise, and fulfill DNA Activity requests. 3. Work with law enforcement, processors and merchants to resolve claims4. Complete presentations for upper management to display impacts of pro-active fraud monitoring and losses prevented.5. Coordinating with management on mass card reissues due to large merchant data breaches.
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Fraud InvestigatorIbc Bank Aug 2010 - Oct 2012Laredo, Tx, Us1. Investigating debit card fraud trends associated with common points of purchase.2. Coordinating with management to place necessary measurements in place to decrease fraud losses.3. Experienced in VISA CAMS lists, flash fraud rules and VISA risk manager.4. Working alongside neighboring financial institutions and law enforcement agencies to combat fraud. -
Overnight StockerWalmart Mar 2010 - Aug 2010Bentonville, Arkansas, Us1. Placing products onto shelves2. Assisting loss prevention
Eric Salinas Skills
Frequently Asked Questions about Eric Salinas
What company does Eric Salinas work for?
Eric Salinas works for Fiserv
What is Eric Salinas's role at the current company?
Eric Salinas's current role is Business Analyst 4 - Consultant at Fiserv.
What is Eric Salinas's email address?
Eric Salinas's email address is er****@****erv.com
What skills is Eric Salinas known for?
Eric Salinas has skills like Oracle Sql Developer, Business Process, Problem Solving, Troubleshooting, Project Coordination, Research, Microsoft Sql Server, Microsoft Office, Sql, Testing, Test Cases, Banking.
Who are Eric Salinas's colleagues?
Eric Salinas's colleagues are Gervasio Russo Valverde, Sai Shabarish M, Collin Green, Marianna Conley, Ladrenda Black, Sasi Kanth, Eduard Pastorek.
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