Eric Salinas

Eric Salinas Email and Phone Number

Business Analyst 4 - Consultant at Fiserv @ Fiserv
255 Fiserv Drive, Brookfield, Wisconsin 53045, us
Eric Salinas's Location
San Antonio, Texas Metropolitan Area, United States, United States
Eric Salinas's Contact Details

Eric Salinas personal email

n/a
About Eric Salinas

Experienced in Application Support/Business analyst area with 4+ years of experience, and overall 8+ years’ experience in the banking industry. Found a true passion and calling in the project life cycle. The ability to enhance and improve the business unit/UI experience is my why.

Eric Salinas's Current Company Details
Fiserv

Fiserv

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Business Analyst 4 - Consultant at Fiserv
255 Fiserv Drive, Brookfield, Wisconsin 53045, us
Website:
fiserv.com
Employees:
10
Eric Salinas Work Experience Details
  • Fiserv
    Business Analyst 4 - Consultant
    Fiserv May 2024 - Present
    Milwaukee, Wisconsin, Us
  • Flagstar Bank
    System Analyst
    Flagstar Bank Jun 2023 - May 2024
    Hicksville, Ny , Us
  • Iheartmedia
    Business Analyst
    Iheartmedia Apr 2022 - Jun 2023
    New York, Ny, Us
  • Fiserv
    Implementations Analyst
    Fiserv Jan 2020 - Apr 2022
    Milwaukee, Wisconsin, Us
  • Randolph Brooks Federal Credit Union
    Information Technology Business Analyst
    Randolph Brooks Federal Credit Union Sep 2019 - Jan 2020
    Live Oak, Texas, Us
  • Randolph Brooks Federal Credit Union
    Application Support Analyst
    Randolph Brooks Federal Credit Union Feb 2019 - Jan 2020
    Live Oak, Texas, Us
    1. Assists with the development of application support technicians. 2. Analyzing processes and workflows to improve business unit and IT productivity. 3. Enhanced responsibilities of those assigned to the application support technicians. 4. Entrusted with spearheading enterprise level projects.
  • Randolph Brooks Federal Credit Union
    Application Support Technician
    Randolph Brooks Federal Credit Union Sep 2015 - Jan 2020
    Live Oak, Texas, Us
    1) SME in batch processing systems related to DNA.2) Responsible for maintaining the Next marketing tool, including working with the business unit to gather requirements for new marketing campaigns and upgrades to the software.3) Managed a daily queue in the internal HEAT Ticketing systems4) Experienced in solving complex member issues for the Credit Union.5) Constructed SQL scripts to help diagnose and solve DNA issues.6) Performed weekly production rate changes in DNA core banking7) Responsible for maintaining Member XP vendor relations8) Worked as IT point of contact between business stake holders and vendors9) Improved documentation of business practices used.10) Contributed to the creation of reusable test cases for DNA core upgrades and DR tests.
  • Randolph Brooks Federal Credit Union
    Card Fraud Specialist 2
    Randolph Brooks Federal Credit Union Oct 2012 - Sep 2015
    Live Oak, Texas, Us
    1. Research standard and specialized inquiries and transactions as directed by properly identified members utilizing basic fraud detection techniques.2. Process basic debit and credit card inquiries and actions, process dispute and fraud claims, place travel exclusions, monitor card fraud alerts, identify points of compromise, and fulfill DNA Activity requests. 3. Work with law enforcement, processors and merchants to resolve claims4. Complete presentations for upper management to display impacts of pro-active fraud monitoring and losses prevented.5. Coordinating with management on mass card reissues due to large merchant data breaches.
  • Ibc Bank
    Fraud Investigator
    Ibc Bank Aug 2010 - Oct 2012
    Laredo, Tx, Us
    1. Investigating debit card fraud trends associated with common points of purchase.2. Coordinating with management to place necessary measurements in place to decrease fraud losses.3. Experienced in VISA CAMS lists, flash fraud rules and VISA risk manager.4. Working alongside neighboring financial institutions and law enforcement agencies to combat fraud.
  • Walmart
    Overnight Stocker
    Walmart Mar 2010 - Aug 2010
    Bentonville, Arkansas, Us
    1. Placing products onto shelves2. Assisting loss prevention

Eric Salinas Skills

Oracle Sql Developer Business Process Problem Solving Troubleshooting Project Coordination Research Microsoft Sql Server Microsoft Office Sql Testing Test Cases Banking Requirements Gathering Oracle Applications Customer Service Training Team Building Communication Business Workflows Scope Project Management Project Planning Business Analysis Fraud Investigations Fraud Prevention Credit Card Fraud Fraud Analysis Fraud Detection Fraud Claims Credit Cards Spanish Information Technology Fiserv Core Banking Batch Processing Banking Software Technical Requirements Gathering Visio Agile And Waterfall Methodologies Scrum

Frequently Asked Questions about Eric Salinas

What company does Eric Salinas work for?

Eric Salinas works for Fiserv

What is Eric Salinas's role at the current company?

Eric Salinas's current role is Business Analyst 4 - Consultant at Fiserv.

What is Eric Salinas's email address?

Eric Salinas's email address is er****@****erv.com

What skills is Eric Salinas known for?

Eric Salinas has skills like Oracle Sql Developer, Business Process, Problem Solving, Troubleshooting, Project Coordination, Research, Microsoft Sql Server, Microsoft Office, Sql, Testing, Test Cases, Banking.

Who are Eric Salinas's colleagues?

Eric Salinas's colleagues are Gervasio Russo Valverde, Sai Shabarish M, Collin Green, Marianna Conley, Ladrenda Black, Sasi Kanth, Eduard Pastorek.

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