Eric Schemmel Email & Phone Number

Denver, Colorado, United States

I can get your freight where you need it. I have 8 years of logistics experience on all ends of the industry from being on the truck, carrier sales, LTL operations, finally global forwarding and now putting it all together as a Senior Logistics Coordinator at IEL.

Denver, Colorado, United States

Lead on AT&T Account: - Quote and manage all modes of transportation: White Glove, Expedite, Projects and Emergency Next Flight Guaranteed Shipments within strict time frame - WG: 2 hours - Expedite: 30 mins - Project: same day - product we move: https://www.youtube.com/watch?v=cCvVDyrPihI - Emergency: ASAP - Coordinate communication between customer and agents by confirming shipment details with shipper / consignee on each shipment. - Efficiently identify most cost-effective mode of transportation per client's shipments needs - Establish and maintain relationships with clients from all modes of transportation - Update customers portal within 20 mins of each freight event. (I.E: arrived at shipper / picked up / arrived at cons / delivered)

Denver, Colorado, United States

Team member on 8 accounts - Accounts are a mixture of freight types: - White Glove Pick-up/Deliveries - High Value - Specialized freight - Audio equipment - Helicopter parts - Medical supplies - Duties and Responsibilities: - Meet customer expectations by suggesting process improvements and most efficient mode of transportation - Collaborate with shippers/consignees and other 3rd parties to ensure efficiency and excellent customer service so that there are no surprises for our customers - Identify upselling opportunities w/ customers - Establish and maintain excellent relationships w/ vendors - Comprehend current market trends in order to provide effective analysis to customers about their shipments - Assist team members whenever needed. We are extremely busy and need to be adaptable to quote so many different types of customers while being busy with other quotes / tasks - Participate in staff meetings where processes, policies, work schedules, etc are worked through and decided. - Developed knowledge of shipping processes and regulations of TSA for each customer. (Wide array of requirements for each customer.) - Knowledge & Skills: - TSA compliant for air-freight - Highly motivated, team-oriented rep that has a desire to provide excellent customer service to all vendors and customers. - Possess efficient and excellent decision-making skills during high-pressure situations - Ability to learn new processes and software's quickly - Proficient time-management skills to jump from account to account and determine which is most important - Ability to effectively communicate w/clients, vendors, co-workers, shippers and consignees - Negotiation skills

Denver, Colorado, United States

- Serviced and managed customers LTL freight needs via excellent customer service- Served as a resource to customers regarding market trends, seasonality, and industry standards- Maintained and continued to develop relationships within my portfolio of customers to help expand and grow business to its full potential- Serviced freight moved by customers by solving issues during transit including scheduling, legal issues, and specific handling requirements like hazmat

Denver, Colorado, United States

- Created and managed an individual portfolio of accounts while also working in a team environment- Served as a resource to carriers regarding market trends, seasonality, and industry standards- Brokered freight using telecommunication, excellent customer service, and unique negotiating skills- Serviced freight sold by solving issues during transit including scheduling, legal issues, specific handling requirements, and technology tracking- Maintained and continued to develop relationships within my portfolio of customers to help expand and grow business to its full potential- Continually identified, qualified, and set up new carriers with Coyote services like CoyoteGo and Coyote.com