Eric Schlobohm Email & Phone Number

Watertown, Ma

• Led data implementation of Gainsight platform for athenahealth, generating over 30 thousand calls to action and driving over 50 million in accounts receivable to revenue for clients• Created and managed outcome performance analysis initiative for Customer Success Call to Action and Journey Orchestrator campaigns using Gainsight platform, API connections with Snowflake, and Tableau dashboards• Project lead for multiple initiatives including orthopedic specialty reporting and network medicine initiatives• SQL, R, and analytics training lead for Clinical Effectiveness and Network Medicine teams

Watertown, Ma

Network Medicine: - Conducted life-saving analytics to identify patients with smoking histories, worked with the primary physicians for these patients, and ensured they received a low dose CT scan. This methodology found over a dozen individuals with stage 1/2 lung cancer who were then treated and otherwise would not have been- Identified patient populations in Florida through work with the CDC during the Zika outbreakCustomer Success:- Implemented Gainsight calls-to-action within a 3-month timeframe to grant CSMs unprecedented access to their clients data needs

Greater Chicago Area

SOCIAL:- Social platform analysis and reporting - Weekly/Monthly/Quarterly trending reports - Campaign Overviews- Social Listening - Analysis of consumer sentiment, mention trends and campaign impacts- Creative strategy analysis and planningSEARCH AND DISPLAY:- Search and Display analysis and forecasting - Developed ARIMA model for search forecasting

Cambridge, Ma

- Managed multiple Google AdWords campaigns- Organized email marketing campaigns using both Amazon SES and HubAnalytics proprietary email sending systems- Worked with management to determine business strategy

Lakeville, Ma

- Composed regional quarterly business reports- Worked closely with regional and corporate executives to update monthly forecasts- Generated deeper insight into technologist and phlebotomist productivity with new KPI’s and analysis- Analyzed and optimized call center staffing schedules- Provided comprehensive analysis of billing invoices for clients and management