Technical Services Manager
CurrentManaging nearly everything with electrons running through it for GENESYS. ● Managing and support servers, desktop, switches, routers, WAP, multifunction devices, plotters, media displays – e.g. the computing environment. Virtualization via VMware and using a Citrix XenApp environment.● Administration of communications PBX, cell phones plans, mobile broadband devices and plans, and Exchange email server.● Support custom in hours developed ERP solution using SQL 2012, Microsoft Office VBA, and VB.NET. ● Use MDT 2013 for desktop deployments, developed custom application scripts.● VB.NET for custom Outlook Add-in, Windows Services for automated tasks and email workflow processing.● Mostly a Microsoft Windows environment due to the requirements engineering CAD environment.● Some Ubuntu Linux for the Apache Tomcat web servers – Minor development SOAP, PHP, ASP and XML● Support efforts that our Sales, Engineering, Shop and Field installation staff need to pull off the innovations needed for our client’s manufacturing needs.