Eric Schoon Email & Phone Number

Winston-Salem, North Carolina, United States

In-person customer facing administrative role assisting both IWG clients and guests with queries and requests working at front desk.Operated under company guidelines to oversee client accounts and billing to ensure accuracy and reduce client complaints.Regularly maintained client relationships both through in-person and remote communication to ensure.

Winston-Salem, North Carolina, United States

In-person back-of-house role producing teas and fulfilling customer orders for a local business with a small team.Produced loose leaf teas following company's private recipes and packaged in company packaging.Utilized SquareSpace, Etsy, and ShipStation to manage and ship customer orders.Prepared, packaged, boxed, and shipped an average of 15 - 30 orders.

Remote

Remote customer service position answering customer calls for a variety of medical business and offices.Greeted customers according to business instruction and gathered information to ensure accurate reporting.Condensed customer requests and queries to be sent to appropriate parties for follow-up.Consulted company provided information to quickly locate and.

Winston-Salem, North Carolina, United States

Customer facing retail position in a medical environment covering a wide breadth of responsibilities to align with business needs.Interacted with customers for the majority of each day providing quality customer service.Operated POS system to input orders and charge customers.Worked with a variety of coworkers and improved my ability to work around new.

Remote

Remote role working under multiple site editors as a contract writer producing articles, listicles, and reviews for a consumer tech-oriented website.Researched, wrote, and formatted articles on a variety of consumer tech subjects including home security, gaming, PC hardware and peripherals, TVs, and smartphones.Wrote social media copy for each article to.

Mount Airy, North Carolina, United States

Part-time supportive role assisting higher level social media coordinator and graphic designer working in a professional office environment.Posted content and managed account backends for social media platforms including Facebook, Instragram, YouTube, and Craigslist.Edited videos and photos taken by photographer to create consistent content for social.