Eric Scott Email and Phone Number
Eric Scott work email
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Eric Scott personal email
Qualifications:• Proficient in de-escalating tense customer interactions and mediating team conflicts• Proven manager of early in career engineers• Excellent problem resolution in intricate logistical situations and cross-functional projects• Skillful presenter of complex business strategies and technical scenarios• Advanced troubleshooting experience in Data Center networking, virtualization, and Linux technologies• Adept at translating complicated technical information to audiences of any level• Natural relationship builder and collaborator with both customers and teammates
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Solutions Engineering ManagerCisco Dec 2024 - Present -
Pre-Sales Systems EngineerCisco Jun 2018 - Dec 2024Raleigh-Durham, North Carolina Area -
Manager - Cisco Services AcademyCisco Jan 2018 - Jun 2018Raleigh-Durham, North Carolina AreaCurrently managing 8 Cisco new-hires who are destined to be Technical Support Engineers, Networking Consulting Engineers, and High-Touch Operations Managers.Lead college and veteran new-hires though new employee orientation, networking boot camps, customer handling, troubleshooting, and on-the-job trainings.Program Management - Responsible for planning and developing training content for the 3 month on-boarding programPeople Management - Responsible for individual coaching, setting… Show more Currently managing 8 Cisco new-hires who are destined to be Technical Support Engineers, Networking Consulting Engineers, and High-Touch Operations Managers.Lead college and veteran new-hires though new employee orientation, networking boot camps, customer handling, troubleshooting, and on-the-job trainings.Program Management - Responsible for planning and developing training content for the 3 month on-boarding programPeople Management - Responsible for individual coaching, setting performance goals, budgeting, team meetings, and training purchasesThis position is a six month temporary, rotation. I was selected by Leadership in Cisco Technical Services to get practical experience as a people manager. Show less -
Customer Support EngineerCisco Systems Jul 2013 - Jan 2018Raleigh-Durham, North Carolina AreaActed as team lead and technical support engineer for Cisco's converged Data Center solutions. Responsible for resolving business critical network issues, creating and delivering team trainings, and mentoring new engineersSupported solutions include:-SAP HANA-VCE Vblock-Cisco & Netapp Flexpod-Microsoft AzurestackTechnology Expertise:-TCP/IP-Red Hat and SUSE Linux-Cisco UCS-VMWare ESXi-Netapp and EMC storage-Cisco Nexus switches-Prime… Show more Acted as team lead and technical support engineer for Cisco's converged Data Center solutions. Responsible for resolving business critical network issues, creating and delivering team trainings, and mentoring new engineersSupported solutions include:-SAP HANA-VCE Vblock-Cisco & Netapp Flexpod-Microsoft AzurestackTechnology Expertise:-TCP/IP-Red Hat and SUSE Linux-Cisco UCS-VMWare ESXi-Netapp and EMC storage-Cisco Nexus switches-Prime Infrastructure-Data Center Network Manager-SNMP Show less -
Be A Non-ExpertTedxduke Feb 2013 - Apr 2013Duke UniversityFemi and I jump into the topic of experts vs. non-experts, demonstrate some everyday tasks that we don't understand as well as we think we do, and give a few ideas on how to make ourselves useful when we're at a knowledge deficit.http://www.youtube.com/watch?v=pVhvs8-muNI&list=PLsRNoUx8w3rPBvdMFt6ESQIMosJkWd5si&index=8
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Math And Science TutorCore Tutors May 2010 - Jul 2012For over two years, I worked with more than 40 high school students in math, science, and standardized test prep. Not only was each curriculum unique, but my teaching and mentoring style changed to fit the needs of the student. Parents were also treated with great care, because they needed more than a mentor for their child but also a return on their investment.
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Senior Lab AssistantRollins College May 2009 - Jul 2012Winter Park, FlConducted materials science research under the guidance of Dr. Kenneth Pestka, studying the elastic properties of novel semiconductors. This research project ran for three years. Despite countless setbacks, I presented my findings at the Acostical Society of America Nov. 2010 conference in Cancun, Mexico, used the project for my senior thesis, and was the second author on a peer-reviewed journal publication.
Eric Scott Skills
Eric Scott Education Details
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Duke UniversityEngineering Management -
Physics
Frequently Asked Questions about Eric Scott
What company does Eric Scott work for?
Eric Scott works for Cisco
What is Eric Scott's role at the current company?
Eric Scott's current role is Pre-sales Systems Engineer at Cisco.
What is Eric Scott's email address?
Eric Scott's email address is es****@****sco.com
What schools did Eric Scott attend?
Eric Scott attended Duke University, Rollins College.
What skills is Eric Scott known for?
Eric Scott has skills like Research, Microsoft Office, Microsoft Word, Teaching, Microsoft Excel, Powerpoint, Customer Service, English, Windows, Public Speaking, Dcnm, Prime Infrastructure.
Who are Eric Scott's colleagues?
Eric Scott's colleagues are Jeffrey Trainer, Amr M. El Adel - Cciex2 (Rs, Sp), Itilv3, Yuiko Suzuki, Daniele Alberghina, Vincent Shelton, Manish Mishra, Marlucia Freire.
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