Eric Seifer Email & Phone Number

Portland, Oregon, United States

Managing, leading and developing CDK’s Unified Communications and Collaboration (UC&C) and Interconnected VoIP Service Provider business, generating $42.7M in annual revenue. Responsible for the strategic roadmap, implementation and launch of UC&C products including ancillary solutions such as call recording, faxing and texting solutions while maintaining compliance with the FCC regulations. Working closely with internal cross functional teams, external partnerships and customers. Contributing… Show more Managing, leading and developing CDK’s Unified Communications and Collaboration (UC&C) and Interconnected VoIP Service Provider business, generating $42.7M in annual revenue. Responsible for the strategic roadmap, implementation and launch of UC&C products including ancillary solutions such as call recording, faxing and texting solutions while maintaining compliance with the FCC regulations. Working closely with internal cross functional teams, external partnerships and customers. Contributing new ideas and developing strategies to keep our Unified Collaboration products best-in-class in the competitive automotive market. Show less

Portland, Oregon, United States

Managed an engineering research and development team focused on reviewing vendor networking and security technologies solutions. The team built sales, installation and support enablement documentation for CDK teams.

Portland, Oregon, United States

Managed a geographically dispersed deployment team of sixteen engineers. The team was responsible for installing, configuring and supporting CDK customers’ unified communications systems across North America. Built additional deployment and support processes as technologies evolved to provided desktop and mobile applications.

Portland, Oregon, United States

Performed operational tasks for Broadworks and Cisco Unified Collaboration Manager. Conducted engineering trials to evaluate new technologies to be integrated, supported and sold within CDK’s customer-facing portfolio of products. Built sales, installation and support enablement documentation for CDK teams.

Portland, Oregon, United States

Provided front-line technical support, troubleshooting and issue resolutions of CDK’s customers’ networking, security and unified communications services.