Eric Selthun Email & Phone Number

Rochester, Mn, Us

Rochester, Mn, Us

Rochester, Minnesota, United States

Rochester, Minnesota, United States

-Present, promote, and sell products/services to existing and prospective customers-Perform cost-benefit and needs analysis to meet customers needs-Establish, develop, and maintain positive business and customer relationships-Develop leads and make connections through cold calling-Achieve agreed upon sales targets and outcomes within schedule-Coordinate sales effort with Parts Director and Parts Manager-Analyze your territory/markets potential, track sales, and status reports-Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.-Stay informed of best practices and promotional trends offered

Zumbrota, Minnesota, United States

-Establish processes and standards to ensure efficient operations within the service department-Provide support to Service Advisors to maintain top customer satisfaction-Conduct department meetings to review department performance, address concerns, and to go over department's required trainings-Partner with Assistant Service Managers to recruit, hire, train, develop adn motivate staff-Implement quality control processes to confirm completed jobs are done efficiently and effectively

Rochester, Minnesota, United States

-Create a regional recruiting strategy to focus on experienced hires within the service technician field-Partner with Senior Leadership to align focus with recruitment strategy and efforts-Attend General Management meetings to discuss department revenue numbers, staffing needs, and updates on technician certified trainings-Set. monitor, and improve department goals to generate more revenue

Rochester, Minnesota, United States

Managing all functions of the Auto Center including the following:-Oversee recruiting and training of all new technicians and advisors-Conduct monthly meetings Store Senior Leaders to go over staffing numbers and budgets-Assign specific daily tasks based on performance and experience-Continuous training and follow up with staff to ensure optimal performance-Oversee the ongoing training of technicians and advisors-Ensure that whole team/staff maintains customer service standards

Rochester, Minnesota, United States

Managing all functions within the Auto Care Center including the following:-Oversee the recruiting and training of all technicians-Assign and follow up with specific daily tasks amongst staff-Ensure the team is following the customer service standards set by company-Maintain product levels throughout automotive sales floor department-Make sure that automotive sales floor is set to seasonally correct standards