Eric Shipp Email & Phone Number

Irving, Texas, United States

-Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures.-In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate.-Compares data with source… Show more -Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures.-In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate.-Compares data with source documents in verification format to detect errors and correct them manually.-Stores completed documents in the appropriate locations to ensure that information is intuitively and readily accessible by others.-Communicates with clients and participants to answer questions or explain information. This may include reviewing files, records and other documents to obtain information for a response to requests regarding a benefit plan or personal participant account status/activity.-Assists in resolving issues for clients. This may include performing research on client/participant issues that are moderately-complex in nature. This may also entail interacting with customer service and account management teams to resolve eligibility issues.-Upon issue resolution, enters or changes data in the system to reflect current and correct information. Additionally, follows up with clients, participants or carriers to relay information and provide resolution within established time frames. Promotes positive client relationships.-Reports eligibility status (active or termination) to carriers on a weekly, monthly, daily or urgent basis for applicable clients.-Logs and records information about client/participant/carrier interactions by inputting information into Company systems and updating information in a timely and accurate manner. Show less

Irving, Texas, United States

-Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures.-In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate.-Compares data with source… Show more -Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures.-In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate.-Compares data with source documents in verification format to detect errors and correct them manually.-Stores completed documents in the appropriate locations to ensure that information is intuitively and readily accessible by others.-Communicates with clients and participants to answer questions or explain information. This may include reviewing files, records and other documents to obtain information for a response to requests regarding a benefit plan or personal participant account status/activity.-Assists in resolving issues for clients. This may include performing research on client/participant issues that are moderately-complex in nature. This may also entail interacting with customer service and account management teams to resolve eligibility issues.-Upon issue resolution, enters or changes data in the system to reflect current and correct information. Additionally, follows up with clients, participants or carriers to relay information and provide resolution within established time frames. Promotes positive client relationships.-Reports eligibility status (active or termination) to carriers on a weekly, monthly, daily or urgent basis for applicable clients.-Logs and records information about client/participant/carrier interactions by inputting information into Company systems and updating information in a timely and accurate manner. Show less

Irving, Texas, United States

-Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures.-In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate.-Compares data with source… Show more -Gathers, compiles, sorts and verifies source documents to organize and streamline workflow. Verifies the accuracy of data before entering, following standard operating procedures.-In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners. This may include manually or electronically processing changes in enrollments or other benefits information for new and continuing clients as appropriate.-Compares data with source documents in verification format to detect errors and correct them manually.-Stores completed documents in the appropriate locations to ensure that information is intuitively and readily accessible by others.-Communicates with clients and participants to answer questions or explain information. This may include reviewing files, records and other documents to obtain information for a response to requests regarding a benefit plan or personal participant account status/activity.-Assists in resolving issues for clients. This may include performing research on client/participant issues that are moderately-complex in nature. This may also entail interacting with customer service and account management teams to resolve eligibility issues.-Upon issue resolution, enters or changes data in the system to reflect current and correct information. Additionally, follows up with clients, participants or carriers to relay information and provide resolution within established time frames. Promotes positive client relationships.-Reports eligibility status (active or termination) to carriers on a weekly, monthly, daily or urgent basis for applicable clients.-Logs and records information about client/participant/carrier interactions by inputting information into Company systems and updating information in a timely and accurate manner. Show less

Irving, Texas, United States

-Provide direct support to a client’s administration of COBRA and Direct Bill services -Consults on product plans and presents ongoing solutions to issues to improve the clients-Assists with the coordination and oversight of workflow; and monitors progress towards achievement of goals. -Ensure the delivery of high quality benefits administration services and customer support to clients.

Dallas, Texas, United States

-Provide comprehensive training of web-based HR productivity software for new and existing customers through web-conferencing and general phone support for existing customers.-Plan and manage software deployment for new clients ensuring successful deployment -Provide follow up training for existing customers -Provide general phone support for existing customers

Dallas, Texas, United States

-Maintain working knowledge of foreclosure and bankruptcy processes and guidelines.-Provide prompt, courteous service to all external and internal clients.-Analyze foreclosure litigation documents and move ahead with necessary procedures.-Apply critical thinking and problem-solving skills to client issues

Hurst, Texas, United States

-Data archiving and filing of new membership prospects.-Organizing and administering rules, regulations and new requirements.-Collecting and recording data regarding local recruitment.-Provide leadership and mentoring to new members.

United States

-Update and maintain account records.-Resolve issues and modify gaps due to customer satisfaction contracts.-Create and manage portfolios for lease returns.-Communicate and interface with lease customers to ensure satisfaction and high expectations.

Irving, Texas, United States

-Prepare and distribute detailed reports analyzing portfolio performance and customer compliance.-Analyze and monitor detailed commercial contracts, while negotiating required modifications.-Develop and implement strategies to achieve increased realization on customer accounts.-Problem solving and interaction with business units and legal counsel to maximize profit.

Education record

Education record