Automotive Service Advisor
CurrentGreet customers when they arrive at the service center Consult with mechanics about necessary repairs and possible alternatives to expensive work Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options Answer questions about service outcome (after consulting with mechanic if necessary) Advise customers about warranty protections and potential cost savings Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up