The Pantry/ Circle K Stores, Inc, Charlotte, NC 2010-2016 Market Manager, Operation, Southeast Division 2014-2016Responsible for overseeing the operation of 13 stores with 125 employees and over $17 million in annual merchandise sales. Facilitated smooth transition of The Pantry stores to Circle K policies, procedures and philosophies. • Hired, trained and developed store managers to efficiently staff and run their stores to maximize results.• Developed tracking and reporting procedures to control inventory levels and identify areas of shrink.• Lead investigations and interviews into integrity issues within the market.• Exceeded sales goals while reducing controllable expenses to maximize and exceed operating income goals by 15% YTD.• Partnered with vendors and category managers to expand profitable product lines and improve visibility of products with in stores to maximize sales and profitability.Store Sales Manager 2010-2014Responsible for the daily operation of 1-2 stores at a time generating $1- $1.5 million in annual merchandise sales per store. Consistently improved employee engagement in each assigned location to reduce turnover and improve customer satisfaction and increase average transaction amount.• Hired, trained and developed staff to provide the best service to customers, maintain a safe and inviting work environment and reduce turnover.• Managed inventory and developed and followed control procedures to reduce shrink.• Worked with vendors to ensure orders were properly placed to ensure product was in stock, reduce their waste and take advantage of reduced cost buy in levels.• Increased sales in each location I was assigned by 8-12% over prior year.