Eric S. Email & Phone Number

Glen Burnie, Md, Us

➤ Reviewing and implementing project documentation, providing direction, support, and critical assessments of environmental compliance issues, including submitting required agency notifications.➤ Coordinating daily schedules for environmental inspectors and resource monitors, participating in construction meetings, and evaluating environmental conditions in the field to assess potential impacts from construction activities.➤ Evaluating potential environmental concerns associated with upcoming construction or existing properties, managing the implementation of mitigation measures, and conducting on-site environmental sampling of water and soil.➤ Inspecting and documenting adherence to a project's environmental requirements, preparing daily written and photographic inspection reports that capture up-to-date observations of activities.➤ Preparing documentation for environmental permit variance requests, assessing restoration activities, and providing property inspections for lenders, identifying issues that could negatively affect potential buyers.➤ Generating reports for compliance, underwriting, disbursement reviews, watch list criteria, and default management, and inspecting residential structures' systems, including electrical, HVAC, plumbing, and structural integrity.➤ Conducting comprehensive inspections using a proprietary property inspection tool, detailing all noted concerns, deficiencies, and potential safety hazards in alignment with state codes or guidelines.➤ Advising clients on prioritizing, repairing, or maintaining interior and exterior property issues, and making confident field decisions to recommend the scope and cost of repairs for residential buildings.

➤ Serviced vehicles of various makes/models and managed a service shop, requiring strong communication skills, diagnosing problems, fixing, and preparing vehicles to ensure customers safety and satisfaction.➤ Worked as part of a team to solve technical problems quickly and effectively, met deadlines, and enhanced skills as an automotive mechanic across a broad range of domestic and foreign vehicles to deliver quality results.➤ Followed and promoted high standards of safety, cleanliness, and organization, delivering great results and assigning vehicle repairs in accordance with factory standards on time and in line with estimates.➤ Interacted daily with customers, service advisors, technicians, parts associates, cashiers, and sales associates, ensuring vehicle repairs and maintenance were performed as outlined on repair orders with efficiency and accuracy.➤ Implemented process improvements that resulted in higher customer satisfaction, owner retention, and profitability, achieving 116% of the 2018 fiscal year objective and 114% in year-over-year total non-warranty part purchases.➤ Developed effective relationships with dealers to increase service traffic, wholesale parts sales, and accessory business, and conducted day-to-day meetings with key dealer personnel, including dealer principals and service/parts teams.➤ Resolved customer concerns and developed 'fix-it-right-the-first-time' practices through service/technical training, demonstrating effective time management, dealer visit preparation, business analysis, and relationship building.➤ Maintained a focus on safety, quality, and production, took the lead on updating maintenance documentation, integrated SOPs into new internal computerized maintenance management software, and taught the software to technicians.

➤ IT Support – TekSystems – 2001 to 2002➤ Cabling Technician – PowerSum – 2001 to 2001➤ Hardware Technician – Highlander Networks – 2000 to 2005– Managed and maintained secure network servers and desktops, ensuring system integrity for a high-security network, while providing comprehensive support for over 450 users and 50 servers.– Expertise in network infrastructure, with hands-on experience in installing and servicing a wide range of hardware including racks, routers, fiber optic cables, and IBM servers.– Designed and implemented electronic modifications to improve hardware capabilities, specializing in color enhancement and brightness control for touch screen devices, and performed essential technical maintenance for computer systems.

➤ Automotive Technician – Tate BMW/ Challenger Automotive/ Stauffer's Automotive – 02/1995 to 10/2000

Education record

Education record

Education record