Eric Silverstein Email & Phone Number

Irvine, CA, US

I focus on operational excellence across the entire organization, lead data and digital transformation, and increase productivity, efficiency, and profitability. Key Operational Functions:- Developed the 1st industry mobile and entertainment marketplace for global airline content and metadata management services, resulting in a 300% increase in bottom-line.

A new and innovative way to match your lifestyle to your new home, neighborhood and community.

• Directed business positioning, strategic plan development, market research, and SWOT analysis. Established KPIs, operating goals, realignment initiatives, and productivity improvements across key client departments.KEY.
• Executed strategic repositioning – a client Asian market approach leading to $3Million client commitment.
• Led account management team at Outbox Technology - Global Entertainment Ticketing Company through strategic leadership and operational oversight.
• Championed development of current procedures, established new tools and support for all U.S. account managers.
• Strengthened Outbox results across all AEG venues / AXS clients in less than three months through improvements in communication and collaboration, more significant business development acumen.

• Directed strategic repositioning, restructured marketing message and business model to capitalize on the global reach of a new mobile - based economy.KEY ACCOMPLISHMENTS:
• Championed a cutting edge solution that was under NDA with global brands.
• Drove leadership vision and direction for project team and business, being a key advisor and expert to key stakeholders involved in the projects.

• Responsible for strategic leadership and guidance to leverage AIA entertainment content and IT solutions across all group companies. Created new Customer Experience program, offering solution and new revenue streams.
• Successfully closed multi-million dollar, multi-year contracts through 2015
• Championed new ideas and developed new approaches and methods to move the company forward, being a visionary in strategic leadership to strengthen company’s position in the global market.
• Spearheaded innovative strategies and plans that significantly mitigate project and organizational risks through cross–functional leadership and problem solving skills.

Glendale, CA, US

• Held full Profit and Loss responsibility for building and directing the new inflight entertainment U.S. operation. Oversaw the business plan, business development strategy, Legal, HR and IT functions.KEY ACCOMPLISHMENTS:
• Increased EBIT percentage every year for 11 years consecutively and grew on average by 20% in the last year.
• Led all major Hollywood studios and international distributor contract negotiations, resulting in approximately 50% increase in content availability, which saw an immediate 25% increase in customer satisfaction.
• Championed new ideas and developed new approaches and methods to move the company forward, being a visionary in strategic leadership to strengthen company’s position in the global market.
• Managed a team of 25 employees leading to $40 million in revenues through strategic leadership and business development acumen.
• Forged strategic partnerships to streamline operations and lower costs by 30% without compromising on service quality.

• Responsible for upgrading infrastructure to meet service client needs, automated communication flow with headquarters in Germany, and streamlining processes with third party suppliers.KEY ACCOMPLISHMENT:
• Guided the development strategy leading to improved margins and bottom-line by 50% by employing elite problem solving and operational oversight skills.

An international movie sales company founded in 1970 by Maurice "Red" Silverstein, former President of MGM international. Provided key sales channel to the international marketplace. One of the founders of the Independent Film MarketsBrought in to manage the transition of the business− Managed all communications and producer relationships− Managed.

OPERATION MARKETING ANALYST 1993-1997The hotel implemented a new position to more effectively control our payroll costs in line with our revenue expectations. The position enabled the hotel to review each task and the payroll costs associated, across each department. With the hotel uniquely positioned as a conference center, along with a landmark theater.

Bachelor, Marketing

Associate Degree, Marketing