Eric Simelaro Email & Phone Number

Philadelphia, PA, US

Greater Philadelphia Area

Sr Technology Delivery AnalystHigh level problem escalation tech. I am the technician the technician go to for help. I provide support in a mixed network environment containing Windows, and Apple devices. I find a solution and I leverage all assets to do so.

Bryn Mawr Pa

Worked as a contributing team member supporting the college’s local and remote office employees as well as outside students and guests of the Colleges MetLife Learning Center. Provided all levels of support from answering phones to desk side problem management and MAC requests. Administred the Cisoc VOIP phone system providing daily problem managment.

Contract consultant hired to supplement the fulltime staff with project resolution and day to day operation for XL Insurance Inc. in the Exton Pennsylvania office.

Dallas Tx And Blue Bell Pa

Worked in various Aetna offices as a contract consultant providing daily problem management while supplementing fulltime staff. Worked as a team member supporting approximately 1000 end users in the Blue Bell, Pa. office and approximately 700 end users in the Dallas, Texas office.

Administering Cisco Communications Manager And Cisco Unity

Activities and Societies: Learned how to Administrator the Cisco comunications manager 6.1. Including MAC and troubleshooting issue setup.

Windows Xp Profesional Support Training

Activities and Societies: Learned practical methods in supporting Microsoft Windows XP Profesioinal.

Computer Science

Education record