Eric Simpson Email & Phone Number

Sydney, New South Wales, Australia

Assessment of Cheque Cashing Facilities for gaming patronsDevelopment of Credit PolicyAttend monthly Credit Committee meetingsSupport Manager Credit Collections on debt recovery and operational matters

Sydney Cbd

Identify, analyse and deliver process improvement initiatives for front line sales teams within St George Group Business Banking DivisionResponsible for:• Scope and benefit assessment• Stakeholder engagement• Delivery and embedmentAchievements• Reduced the number of manual customer risk reviews required by 30%• Reduced the time taken to issue a bank guarantee by 7 days

Sydney Cbd

Acted as a credit and risk subject matter expert within a Business Transformation Program, which spanned the entire Westpac Group. The program goal was to reduce the ‘Time to Cash’ for customers, and to free up front line bankersResponsibilities:• Determine credit policy enhancements and advocate change with Group Risk• Determine and map current processes• Analysis and develop future state solution• Engage key stakeholders and impacted teams Achievements:• Delivered a Credit Approval Framework to front Line Business Bankers, which reduced time to decision by 3 days• Centralised selected credit processes from front line to a centralised credit team, resulting in 20% uplift in 'customer facing' time for Bankers

Sydney Cbd

Responsible for the maintenance and improvement of all processes and tools used by commercial credit teams. Also acted as a subject matter expert/liaison between Business Credit and internal projectsAchievements:• Transitioned user maintenance of core systems to IT, resulting in 1 FTE saving• Successfully made all credit systems compliant with external regulations• Transition non-underwriting activities from credit to front-line bankers, resulting in an FTE saving of 3

Sydney, New South Wales, Australia

Managed the portfolio risk of commercial customers by:• Directly supporting 15 Business Bankers • Managing existing lending on the books and actioning delinquent accounts as required• Daily decision and control of accounts in excess (overdrawn)• Develop and implement recovery/workout strategies for stressed businesses• Approve additional or restructured lending for stressed businesses• Analyse and approve continuance of facilities Achievements:• Exceeded target of stressed accounts reduction by 10% by coaching sales teams to recognise and act upon early warning signs• Improved internal processes resulting in a reduction of transactions requiring credit approval

Sydney, New South Wales, Australia

Analyse and decision business lending proposals up to $1M

Manage a team of 30 staff responsible for the analysis and submission of business lending proposals

Parramatta, New South Wales, Australia

Prepare, analysis, and recommend commercial lending proposals > $1M exposure

Sydney, New South Wales, Australia

• Managerial Assistant – personal lending• Customer service & support• Branch operations