Eric Slagh Email & Phone Number

Barrington, IL, US

Formerly Moog Northbrook

Formerly Moog Northbrook

Berkeley, IL, US

• Responsible for managing the quality activities at North American Headquarters and at contract manufacturing locations in China and Vietnam
• Partner with our new Customer Service group to determine and define the key metrics to capture during customer communications and use this information for targeted improvement efforts
• Quality representative on the project team that is currently investigating new ERP and WMS software packages and a warehouse automation project that will be implemented in late FY 2022
• Led the team to audit and approve new manufacturing facilities throughout Asia
• Work with New Product Development and our Shanghai Merchandisers and Quality Manager to make sure products are developed and released for manufacturing on-time, on budget, and within target costs
• Reduced Retail Compliance chargebacks by 58%, Return to Vendor (RTV) by 26%, and Damaged & Defective (D&D) by 59% from FY 2018 to FY 2020

Long Grove, IL, US

• Responsible for managing the quality activities at 5 locations in India and 2 in the U.S
• Worked with the India Quality Teams on process improvements that resulted in a >50% improvement in quality levels from FY 2015 to FY 2016
• Oversee the maintenance and continuous improvement of the ISO 9001 registration
• Serve as the primary Quality contact for all customers, domestic and international

East Aurora, NY, US

• Responsible for Production, Quality, Purchasing, Material Control, Customer Service, Test and Evaluation Lab, Manufacturing Engineering and Final Test
• Manage a budget of ~$2.5 million and oversee 40 employees, 8 direct, 32 indirect
• Hold the daily Production Meeting to discuss all new orders and to prioritize and schedule the customer orders
• Work with the Supervisors and Cell Leaders to improve material flow, assembly procedures and resolve any issues that arise during assembly process
• Reduced turnaround time for repaired items by 14%, through the cross training of Technicians in Final Test and the Test and Evaluation LabThe Director of Production and Quality (DPQ) is a key member of the Site.

East Aurora, NY, US

• Oversee the maintenance and continuous improvement of the ISO 9001 registration, ITAR/EAR export control and environmental compliance
• Responsible for providing quality support and input during design reviews for new product development
• Facilitate Lean and Kaizen Events with the Cell Leaders and Assemblers to reduce waste and improve process flow
• Worked closely with Production and Engineering on process and product improvements that resulted in a 62% reduction in customer returns (in-warranty) from FY 2008 to FY 2010
• Awarded the Raytheon 5 Star Quality Award in 2010 and 2011
• Developed and built automated test systems to reduce overall test time and improve the final acceptance test process of outgoing products

• Improved Purchase Order and Sales Order processes which reduced processing time by 85% and 75% respectively
• Responsible for Shipping and Receiving for medical supply distribution center with $26 Million in annual sales
• Created a networked database to track available inventory and open purchase orders against sales orders to reduce delivery time

Las Vegas, Nevada, US

• P&L responsible for our joint venture in Sungai Petani Malaysia (Wells Eastern Asia Displays)
• Spent six months in Malaysia setting up our joint venture operations
• Supervise the Factory Manager and his staff and coordinate the efforts of the Engineering departments in Chicago and Malaysia
• Acted as a Project Manager to oversee the introduction of seven new products to the joint venture
• Provided the production schedule and sales forecasts for the joint venture
• Responsible for overseeing Incoming Inspection, reliability testing, supplier improvement programs, ISO 9001 registration and Line Auditing in a traditional assembly line manufacturing plant

Nordborg, DK

• Increased process yield 10% and reduced the functional test failure rate by 43% over 1995 levels
• Oversee the maintenance and continuous improvement of the ISO 9001 registration in a cellular manufacturing environment
• Responsible for providing quality support and input for new product development
• Interface with all departments to provide assistance in improving the corporate and departmental quality policies and procedures
• Travel both domestically and internationally to work with customers and suppliers to resolve quality issues
• Report to executive management on the performance of the quality system

• Designed and implemented a Total Quality Improvement program which resulted in ISO 9002 registration in under 10 months
• Streamlined incoming and in-process inspections to provide more thorough inspections in less time
• Reduced customer returns by 75%

• Performed reliability testing and failure analysis on electronic components
• Designed and constructed automated test equipment and test fixtures
• Qualified potential vendors through on-site supplier quality audits and reliability testing
• Wrote departmental procedures for use in ISO 9001 registration program

Mba, Finance

Bsee, Electrical Engineering