-Currently managing both the Managed Services, and Professional Services teams here at BC Networks.-Currently managing a team of 5 engineers-Actively working with our customer base to improve their remote work capabilities-Actively working to improve out clients security posture to keep their remote workforce safe

Day to day 24x7 operations support including on call rotation.Responsibilities for:Customer facing application supportTesting and lab supportAccount security and managementSystem security and managementSystem/Device assistance and troubleshootingWorking with Linux,Windows, and Mac OS based systems

Worked in the 24x7 SEC (site engineering center) supporting the production side of ebay 24x7Responsibilities for:Linix/Solaris administration, and troubleshootingLoad balancer support/troubleshooting/configuration (netscaler/F5)Netapp storage support/troubleshooting/configurationTroubleshooting site issues which included getting the appropriate teams together and driving towards a resolutionWorking with other teams to access and coordinate a strategy to become more pro-active on issuesHelped with post mortem when necessaryInvestigated, tested, and recommended new software to better streamline our processes

Responsible for designing, implementing and administering internal and client IT infrastructures. This includes but not limited to firewalls, switches, servers (mostly HP and Dell), UNIX/Linux and Windows Operating Systems, MS Active Directory and Exchange administration.HP Proliant P and C Class Blade Chassis and Servers, HP Proliant DL and ML Series Servers.VMware Workstation 2.x to 8.x, Fusion 1.x to 4.x, GSX 3.0 to Server 2.0, ESX 3.0 to vSphere 4.1.x, VI 3.0 to VI vSphere 4.1.x. Windows Active Directory: Architecture, Installation, Configuration, Migrations from NT 4.0 to 2kX Domains, Administration, Single and Multi Site Configurations.Exchange 5.5 through 2010: Architecture, Installation, Configuration, Administration, Migrations, Disaster Recovery.Extreme Networks Summit and Alpine Switches: Architecture, Installation, Configuration and Administration. ExtremeWare and XOS.Fortinet FortiGate Firewalls: Architecture, Installation, Configuration and Administration.Cisco Systems, PIX and ASA Firewalls, Catalyst Switches, Architecture, Installation, Configuration and Administration. Red Hat (CentOS) ES/AS 3.x to 5.x Installation, Configuration and Administration. FreeBSD 7.x x86/64 Installation, Configuration and Administration.Web Servers: Apache, IIS, Netscape Enterprise Server applications. Databases: MS SQL 2000 through 2008, MySQL 4.0 through 5.5x.Networking File Services: NFS 3 and 4, Windows File Sharing(SMB/CIFS), MS Windows Clustering 2003 to 2008R2, Windows Distributed File System (DFS) 2003 to 2008R2, Samba 2.0 to 3.x.

Managed the day to day operations of the west coast Technical Operations Center. Responsibilities included:Managing team members schedulesOn call rotationsDay to day events and triageTesting and reporting of company application(s) to make sure it was operating correctlyWorking hand in hand with C level executives to keep our hardware/software/application ahead of the technology curve. As well as suggesting/implementing new technologies.