Eric Soutter

Eric Soutter Email and Phone Number

Operations Manager
Eric Soutter's Location
Greater Houston, United States
Eric Soutter's Contact Details

Eric Soutter work email

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About Eric Soutter

I am a top-performing Operations Manager with extensive experience in team leadership and strategic planning. I am highly skilled in developing and implementing programs designed to maintain streamlined workflow, enhanced accuracy, and achievement of short- and long-term business goals. I have a proven ability in leading cross-functional teams, monitoring operations to ensure adherence to established policies, procedures, and best practices. I am recognized for evaluating existing operations to identify inefficiencies and redundancies, innovating process improvements to improve profit margins.

Eric Soutter's Current Company Details

Operations Manager
Eric Soutter Work Experience Details
  • Berlin Packaging
    Distribution Center Operations Manager
    Berlin Packaging Nov 2017 - May 2019
    Houston, Texas
    Spearheaded a team of 10 through all facets of daily operations including purchasing, sourcing, account coordination, warehouse, safety, and transportation. Maintained full P&L responsibility, including planning and administering of annual budgets. Negotiated customer contracts, outlining cost, margin, storage terms, payment terms, and profit. Managed physical inventory controls and determined repair and replacement cost analysis for capitalized assets. Adhered to ISO9001 2015 standards and CTPAT certification requirements.Key Accomplishments:• Reduced operating expense ratio by 110 basis points YOY through contract negotiations.• Managed $6M in inventory for local customer base, improving inventory turns from 5.6 to 6.4 in 2018.• Drove 22% organic sales growth in 2018 and delivered $1M improvement in profit contribution.• Nominated for Branch of the Year in 2018.
  • Sears Holdings Corporation
    Market Leader - Hardlines
    Sears Holdings Corporation Nov 2015 - Jul 2017
    South Texas
    Maintained operational excellence for a $450M business comprised of 30 stores in South Texas, Louisiana, and Mississippi. Developed and implemented business priorities and National Presentation Standards to deliver cohesive and consistent presentation across multiple locations. Compiled and presented monthly operational reviews to address sales or margin opportunities. Drove succession planning for General Managers, Assistant Managers, and hourly lead positions.Key Accomplishments:• Increased profit contribution by $1.2M in 2016 with total P&L accountability for the business category.• Improved scorecard performance by 23 spots to rank third in the nation over 12 months, through engaging KPIs.
  • Target
    Store Team Leader
    Target Oct 2013 - Nov 2015
    Memorial City
    Oversaw a team of seven salaried leaders, 12 hourly supervisors, and up to 200 hourly team members in all aspects of store operations, including HR, freight flow/warehousing, sales floor/merchandising, guest experience, grocery, asset protection, and pharmacy. Consistently delivered top-ranking, profitable, and exceptionally presented store with enhanced customer service.Key Accomplishments:• Grew sales and profit in a store with $45M+ in annual sales, administering payroll of $2M+ and controllable expense budget of $200K+.• Supported promotion of seven employees to Store Team Leader or multi-store business partners.• Selected to participate in a regional nomination-based leadership development program.• Awarded Store Culture Champion for highest employee NPS results out of 85 stores in South Texas.
  • Target
    Group Operations Leader
    Target Nov 2011 - Sep 2013
    South Texas
  • Target
    Store Team Leader
    Target Apr 2008 - Oct 2011
    Houston, Texas Area
  • Target
    Executive Team Leader
    Target Oct 2004 - Mar 2008
    San Antonio, Texas Area
  • Helzberg Diamonds
    Assistant Store Manager
    Helzberg Diamonds Apr 1999 - Oct 2004
    San Antonio, Texas Area

Eric Soutter Skills

Big Box Store Management Visual Merchandising Shortage Control Store Operations Hardlines Retail Driving Results Planograms Team Leadership Customer Service

Eric Soutter Education Details

Frequently Asked Questions about Eric Soutter

What is Eric Soutter's role at the current company?

Eric Soutter's current role is Operations Manager.

What is Eric Soutter's email address?

Eric Soutter's email address is er****@****ing.com

What schools did Eric Soutter attend?

Eric Soutter attended Texas State University-San Marcos.

What skills is Eric Soutter known for?

Eric Soutter has skills like Big Box, Store Management, Visual Merchandising, Shortage Control, Store Operations, Hardlines, Retail, Driving Results, Planograms, Team Leadership, Customer Service.

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