SBA Credit Analyst (July 2019 - Present)- Underwriting small business loans - Developing and analyzing credit information pertaining to existing SBA loans- Preparing cash flow analyses and assessing credit worthiness

Online Banking Platform Conversion (May 2019 - July 2019)- Assisted the e-banking team to convert Five Star Bank's online banking platform from NetTeller to Q2- Tested functionality of the Q2 platform from both the customer perspective and an e-banking specialist's perspective. Operations (January 2019 - May 2019)-Worked alongside a relationship manager, opening and closing customer accounts. -Processed all incoming customer deposits made in person, through mail, and by armored truck

- Determine prospect assignments for callers through the analysis of CRM data - Assess fundraising data and develop weekly performance goals- Create performance incentive programs based on limited budget

- Redesigned and marketed the global employee website - Rebranded the global employee referral program for Talent Acquisition - Assessed global market data to accurately price salaries for Topcon positions around the world- Recruited for company positions and conducted phone and in-person interviews

- Overseeing events in the DeRosa University Center- Maintained the professionalism of the building - Ensured that our guests have the proper resources and assistance

- Provided in-person and over the phone assistance to university guests and employees- Served as on site technical support for daily ballroom and conference room events

- Head tennis instructor at a highly respected tennis club- Coached and mentored elite junior tennis players - My actions and my image were a direct reflection on an entire organization so my customer service and my leadership skills were essential.